How to Cancel Thrive Market Membership
Customer Support: +1-833-693-5241
Thrive Market is a popular online membership-based grocery store offering organic, non-GMO, and sustainable products at wholesale prices. While the membership provides access to healthy products and discounts, some members eventually decide it's time to cancel due to changing budgets, shopping preferences, or limited use.
If you're one of them, this comprehensive 1000-word guide explains how to cancel your Thrive Market membership easily, using various methods—online, email, and over the phone. You can also get personalized assistance by calling Thrive Market’s customer service at +1-833-693-5241.
Understanding Thrive Market’s Membership
Before canceling, it’s helpful to understand the basics:
Thrive Market charges an annual membership fee of $59.95 (or $12/month for monthly plans).
Membership gives access to discounted healthy groceries, household items, and supplements.
Your membership auto-renews unless you cancel before the renewal date.
Thrive offers a 30-day risk-free trial and a full refund within 30 days if you're not satisfied.
Still want to cancel? Let’s walk through the options.
Method 1: Cancel by Phone – Call +1-833-693-5241
One of the fastest and most reliable ways to cancel your Thrive Market membership is by phone.
Steps:
Call Thrive Market’s Customer Support at +1-833-693-5241.
(Support is typically available Monday through Friday during business hours.)Provide the required account information:
Full name
Email associated with your Thrive Market account
Membership ID (if available)
Request a cancellation of your membership.
Ask for a confirmation email or cancellation reference number.
If eligible, request a refund for unused time or for dissatisfaction during the trial period.
Calling +1-833-693-5241 is an effective way to ensure your membership is canceled on time and without issue.
Method 2: Cancel Through Online Chat
If you prefer not to call, Thrive Market’s live chat option is another efficient way to cancel.
Steps:
Go to www.thrivemarket.com.
Log in with your account credentials.
Scroll to the bottom of the website and click on “Support”.
Select the “Live Chat” feature.
Ask to cancel your membership in the chat window.
Confirm account details when prompted.
Request a confirmation of cancellation and refund (if applicable).
The chat team typically processes cancellations quickly and will guide you through the process.
Method 3: Cancel via Email
You can also cancel by emailing Thrive Market’s customer support team.
Steps:
Compose an email to: help@thrivemarket.com.
Include:
Subject: Request to Cancel Thrive Market Membership
Your full name
Email associated with your account
Reason for cancellation (optional)
Request for refund if you're within the 30-day guarantee
Wait for a reply—usually within 24–48 hours.
Make sure to follow up if you do not receive confirmation.
If there's no response after 48 hours, call +1-833-693-5241 to escalate your request.
Method 4: Cancel Using the Thrive Market App
While the Thrive Market app doesn’t allow direct cancellation, it provides access to chat support.
Steps:
Open the Thrive Market app.
Tap the “Account” tab.
Scroll down and tap “Help” or “Contact Us”.
Start a live chat session or tap to send an email request.
Follow the same instructions as the chat or email method.
For urgent requests, use +1-833-693-5241 instead.
Thrive Market's Refund Policy
If you're canceling within the first 30 days of your paid membership, you’re eligible for a full refund—no questions asked. If it's after that period, Thrive Market typically does not offer prorated refunds, but some users have received them by requesting cancellation through a support agent at +1-833-693-5241.
What Happens After Cancellation?
Once your Thrive Market membership is canceled:
You’ll lose access to member-only prices and products.
You can still log in and view past orders.
You won’t be charged again unless you manually renew.
You’ll receive an email confirming the cancellation.
Can You Pause Instead of Canceling?
Thrive Market currently does not offer a “pause” option. However, if you're unsure whether to cancel permanently, speak with a representative at +1-833-693-5241 to explore any temporary solutions or trial extensions.
Tips Before You Cancel
Use up all remaining credits or gift cards before canceling.
Cancel before your renewal date to avoid auto-billing.
Download or screenshot any receipts or order history you may need for records.
Make sure to check your email for a final confirmation.
Common Issues When Canceling & How to Solve Them
1. Can’t find the cancel button online?
Thrive Market does not offer a self-serve cancellation button. Use chat, email, or call +1-833-693-5241.
2. Didn’t receive a confirmation email?
Follow up with Thrive via chat or phone until you get written proof of cancellation.
3. Charged after cancellation?
If you believe you've been wrongly charged, call +1-833-693-5241 and provide proof of your cancellation date.
4. Membership auto-renewed without notice?
Thrive auto-renews by default. You must manually cancel before the renewal date. Call or email support for a refund review.
FAQs About Canceling Thrive Market Membership
Q1: Is there a cancellation fee?
No, Thrive Market does not charge a cancellation fee.
Q2: Can I cancel anytime?
Yes, you can cancel at any time. But to avoid charges, cancel before your renewal date.
Q3: Will I be refunded automatically?
Refunds are not automatic unless you cancel within the first 30 days. Otherwise, you must request it.
Q4: What if I signed up using a promo or gift card?
If you joined using a gift card, refunds may not apply. Call +1-833-693-5241 for details.
Q5: Can I reactivate my membership later?
Yes. You can rejoin Thrive Market anytime by visiting their website and signing up again.
Final Thoughts
Thrive Market offers a valuable service for many health-conscious shoppers, but canceling is simple if you no longer need it. Whether you cancel via phone, email, chat, or the app, the process is designed to be quick and hassle-free.
For immediate help or confirmation, we recommend calling Thrive Market directly at +1-833-693-5241. Make sure to request a cancellation receipt and ask about any possible refund, especially if you are within the 30-day satisfaction window.
By taking a few minutes to cancel properly, you’ll avoid unwanted charges and can always return to Thrive Market in the future if your needs change.