How to Cancel Chegg Subscription – Step-by-Step Guide
Support Helpline: +1-833-693-5241
Chegg is a popular online educational platform offering services like textbook rentals, homework help, writing assistance, and more. While many students and professionals find it useful, there may come a time when you no longer need the service or wish to switch to an alternative. If that’s the case, canceling your Chegg subscription is a smart move to avoid being charged for services you no longer use.
In this guide, you’ll learn exactly how to cancel your Chegg subscription by various methods, including online, through mobile apps, and with the help of customer support via +1-833-693-5241.
What is a Chegg Subscription?
Chegg subscriptions vary depending on the service you choose. Some of the most popular ones include:
Chegg Study
Chegg Writing
Chegg Math Solver
Chegg Study Pack (bundled services)
Most of these plans charge a monthly fee and renew automatically unless you cancel.
Important Things to Know Before Cancelling
Before you start the cancellation process, keep the following in mind:
Subscription renews automatically unless manually canceled.
No refunds are typically issued for partial use, so cancel before the next billing cycle.
Chegg does not allow cancellations through textbook rental accounts—you must cancel each paid digital service separately.
You will retain access until the end of the current billing period.
For any issues or questions, call Chegg support at +1-833-693-5241.
How to Cancel Chegg Subscription (All Methods)
✅ Method 1: Cancel Through Chegg Website
This is the most direct method for cancelling a subscription.
Steps:
Visit www.chegg.com
Log in to your Chegg account.
Click on your profile icon (top-right corner).
Select "My Account" from the drop-down menu.
Go to "Subscriptions" or "Orders" tab.
Click on the subscription you want to cancel.
Select “Cancel Subscription” and follow the on-screen prompts.
You’ll receive an email confirmation after successful cancellation.
If you’re unsure about the cancellation status, call +1-833-693-5241 for verification.
✅ Method 2: Cancel Through the Chegg Mobile App
If you subscribed through the mobile app, cancellation must happen through your app store account.
For iOS (Apple Devices):
Open Settings.
Tap your Apple ID/Name > Subscriptions.
Select your Chegg subscription.
Tap Cancel Subscription and confirm.
For Android (Google Play):
Open the Google Play Store.
Tap the Menu (☰) > Subscriptions.
Choose Chegg from the list.
Tap Cancel Subscription and follow the instructions.
Mobile subscriptions cannot be canceled on Chegg.com—you must go through your app store.
✅ Method 3: Call Customer Support – +1-833-693-5241
If you need assistance or are experiencing technical issues, the easiest way is to speak directly with a Chegg representative.
Steps:
Dial +1-833-693-5241.
Provide your full name, email, and account details.
Explain that you want to cancel your Chegg subscription.
The representative will walk you through the cancellation or process it on your behalf.
Request a confirmation number or email receipt for your records.
Calling +1-833-693-5241 is helpful if your account is locked, you’re unsure about which subscription you’re paying for, or need a refund exception.
✅ Method 4: Cancel via Email (Not Preferred)
Some users report success canceling by emailing Chegg support, although it's not the fastest method.
Email: support@chegg.com
Subject: Request to Cancel Subscription
Body Example:
pgsqlCopyEditDear Chegg Support, I would like to cancel my Chegg subscription associated with the email [Your Email Address]. Please confirm the cancellation and ensure I’m not charged in the next billing cycle. Thank you, [Your Name]
Always follow up by calling +1-833-693-5241 if you do not receive a reply within 48 hours.
After Cancelling: What Happens Next?
You will still have access to your service until the end of the billing cycle.
No new charges will be made if you canceled before the renewal date.
You’ll receive an email confirming your cancellation.
You can re-subscribe at any time using the same account.
FAQs – Canceling Chegg Subscription
1. Can I cancel Chegg after a free trial?
Yes, just make sure to cancel before the trial ends to avoid charges. Use the same method as a regular cancellation.
2. Does deleting my Chegg account cancel the subscription?
No. Deleting the account does not stop billing. You must cancel the subscription first.
3. Can I pause my Chegg subscription?
Chegg does not currently offer a “pause” option. You must cancel and resubscribe later if needed.
4. Will I get a refund?
Chegg typically does not offer refunds for unused time. However, if you believe you were wrongly charged, call +1-833-693-5241 to appeal.
5. Can I cancel one part of the Study Pack?
No, the Study Pack is a bundled service. To remove one, you’ll need to cancel the whole pack and subscribe individually to the services you want.
6. Why am I still being charged after cancellation?
This could happen due to:
Cancellation wasn’t completed.
You have multiple accounts.
You subscribed via the app store and didn’t cancel there.
Call +1-833-693-5241 to investigate and resolve billing issues.
Tips to Ensure a Smooth Cancellation
Cancel at least 24–48 hours before your renewal date to avoid accidental charges.
Keep your confirmation email or screenshot of the cancellation for records.
Double-check multiple accounts if you’re still getting billed.
Avoid deleting the app or your account without canceling your subscription first.
For any confusion or to escalate an issue, call +1-833-693-5241.
Final Thoughts
Chegg provides great academic tools, but if it no longer fits your budget or needs, canceling is a responsible move. The cancellation process is straightforward if you follow the right steps—whether through the website, app store, or by calling customer support at +1-833-693-5241.
Always ensure you receive confirmation of your cancellation, and keep it handy in case of future disputes. If you change your mind later, Chegg allows you to reactivate your subscription anytime.