How to Cancel Instacart Membership +1-833-693-5241
Instacart has become one of the most convenient grocery delivery services in North America, especially for people with busy lifestyles or those who prefer to avoid trips to the store. With Instacart+, formerly known as Instacart Express, customers can enjoy perks like free delivery on orders over a certain amount, reduced service fees, and priority customer support. However, if you’ve decided that it’s time to part ways with your Instacart membership—whether to cut costs, switch to another service, or because you’re not using it enough—this guide will walk you through how to cancel your Instacart membership, step by step.
While there are several ways to cancel, the fastest and most effective option is to call customer support at +1-833-693-5241. Let’s dive into the details.
What Is Instacart+ Membership?
Instacart+ is a premium subscription plan that gives users added benefits for a monthly or annual fee. It's ideal for frequent shoppers who want to save on delivery fees and access exclusive perks.
Key Features of Instacart+ include:
Free delivery on orders over $35
Lower service fees
5% credit back on eligible pickup orders
Family account sharing
Priority customer service
The membership costs $9.99/month or $99/year, which can pay off quickly if you use the service frequently. But if you find you’re not using it enough to justify the cost, cancelling makes sense.
Reasons Why People Cancel Instacart Membership
Many users love Instacart for its convenience, but even the best services aren’t perfect for everyone. Here are the most common reasons why people choose to cancel their Instacart+ membership:
1. Infrequent Usage
If you’ve stopped using the service or only place occasional orders, the monthly or annual fee may not be worth it anymore.
2. Budget Cuts
Subscription services add up. Cancelling Instacart+ is a quick way to reduce monthly expenses if you're trying to save money.
3. Switched to Competitors
Some customers move to other delivery services like Amazon Fresh, Walmart+, or Shipt, which may offer better local coverage or pricing.
4. Unfavorable Service Experience
Late deliveries, missing items, or poor customer service can lead some users to cancel their membership and explore other options.
5. Trial Period Expired
Many users sign up for a free 14-day trial of Instacart+. If you forget to cancel before the trial ends, you'll be charged the full amount.
Important Things to Know Before Cancelling
Before you cancel, it’s a good idea to understand the terms of your subscription so you can make the most informed decision.
1. Auto-Renewal
Instacart+ subscriptions renew automatically, whether monthly or annually. Unless you cancel before the renewal date, you will be charged.
2. No Refund Policy
Instacart typically does not offer refunds for partially used billing periods. If you cancel after being charged, you’ll still have access to the benefits until the end of your billing cycle, but you likely won’t get your money back.
3. Cancel Before Trial Ends
If you're on a free trial, make sure to cancel before it ends to avoid being automatically enrolled in a paid plan.
How to Cancel Instacart Membership: 3 Easy Methods
Method 1: Cancel by Calling +1-833-693-5241 (Recommended)
Calling customer support is the most straightforward way to cancel your membership and get help immediately.
Steps to Cancel by Phone:
Dial +1-833-693-5241 and wait to be connected to an Instacart support representative.
Provide your:
Full name
Email address linked to your Instacart account
Last four digits of the payment method used
Request to cancel your Instacart+ membership.
Ask the representative to confirm:
When your membership will officially end
If there are any final charges
Whether you’ll receive a cancellation confirmation via email
Request a reference number or email confirmation for your records.
Pro Tip: Take note of the representative’s name and the time of the call in case you need to follow up later.
Method 2: Cancel via Instacart Website
If you prefer to manage subscriptions online, you can cancel through your Instacart account settings.
Steps to Cancel Online:
Go to www.instacart.com and log in to your account.
Click on the menu icon (usually three horizontal lines) in the top-left corner.
Select "Account Settings".
Click on "Instacart+" or "Your Membership".
Scroll down to find "Cancel Membership" or "End Membership" and click it.
Follow the on-screen prompts to complete the cancellation process.
You should receive a confirmation email once your cancellation is processed.
Method 3: Cancel via Instacart Mobile App
If you primarily use the mobile app, you can cancel from your phone or tablet.
Steps to Cancel via App:
Open the Instacart app and log in.
Tap on the profile icon or menu in the top-left corner.
Go to "Account Settings".
Tap on "Instacart+".
Select "Cancel Membership" at the bottom of the screen.
Follow the prompts to confirm your cancellation.
Just like the web method, you should receive an email confirmation once the cancellation is complete.
What Happens After You Cancel?
After you cancel your Instacart+ membership:
Your membership will remain active until the end of your billing period (monthly or annual).
You can still place orders, but you’ll pay standard delivery and service fees.
You will no longer receive exclusive perks, such as 5% credit on pickup orders or priority service.
Your account remains intact—you can always rejoin Instacart+ later if you choose.
Can You Get a Refund?
In most cases, Instacart does not issue refunds for the remainder of your billing cycle. However, if:
You were charged after a cancellation attempt
You forgot to cancel your free trial in time
There was a technical glitch that resulted in an unwanted charge
You can contact Instacart support at +1-833-693-5241 and explain your situation. While not guaranteed, customer service may issue a courtesy refund, especially if it’s your first time experiencing this issue.
How to Avoid Being Charged Again
Cancel at least 24 hours before your next billing date.
Set a reminder on your phone or calendar if you’re on a free trial.
Always request email confirmation of your cancellation.
Monitor your bank or credit card statements to ensure no additional charges appear after you cancel.
Alternatives to Instacart+
If you’re cancelling but still want grocery delivery, here are some alternatives:
Amazon Fresh (included with Amazon Prime)
Walmart+
Shipt
Local grocery store delivery services
DoorDash and Uber Eats (some offer grocery delivery now)
These may offer different pricing models or perks that better suit your lifestyle.
Tips for a Smooth Cancellation Process
Use the phone method if you're close to your renewal date.
Always screenshot or document your cancellation.
If cancelling during the trial, confirm that you’re not being upgraded to paid automatically.
Don’t delete the app thinking it cancels your subscription—it doesn’t.
Frequently Asked Questions (FAQs)
Q1: Can I cancel Instacart+ anytime?
Yes, you can cancel Instacart+ at any time. There are no cancellation fees, and your benefits will continue until the end of your billing cycle.
Q2: Will I get a refund if I cancel?
Refunds are not typically issued unless there was an error or technical problem. You’ll keep access to the benefits until your current billing cycle ends.
Q3: How do I cancel my free trial?
You can cancel the same way you would a regular membership—via the app, website, or by calling +1-833-693-5241—before the trial ends.
Q4: Can I restart Instacart+ later?
Absolutely. You can re-subscribe at any time via your Instacart account settings.
Q5: What if I get charged after cancelling?
Contact customer support with your cancellation confirmation. They’ll assist in resolving the issue and may offer a refund.
Conclusion
Instacart+ can be a great way to save on delivery fees and enhance your grocery shopping experience—but if it no longer fits your needs or budget, cancelling is quick and easy. Whether you choose to call +1-833-693-5241, cancel online, or use the mobile app, make sure to cancel before your renewal date and always ask for confirmation.
Remember to monitor your bank statements and keep cancellation records just in case you need them. If you decide to come back in the future, Instacart+ is always there—but your money is better spent where it brings real value to your life.