Skip to main content

How to Cancel +1-833-784-5245 Lululemon Mirror Subscription

k
Written by krystel ava
Updated this week

How to Cancel Lululemon Mirror Subscription +1-833-784-5245

The Lululemon Mirror—now simply branded as Mirror from Lululemon—is a sleek and high-tech fitness device that transforms your home into a boutique workout studio. With a full library of live and on-demand workouts, interactive coaching, and a minimalist design, it's been a favorite among home fitness enthusiasts. But as with many subscription-based services, there may come a time when you want to take a break or cancel altogether.

Whether you're not using the device as often as you expected, switching to a different fitness platform, or reevaluating monthly expenses, you might be wondering: How do I cancel my Lululemon Mirror subscription? This guide offers a complete breakdown of the cancellation process, including how to get quick assistance by calling +1-833-784-5245, along with other methods and tips to avoid unnecessary charges.


Understanding the Lululemon Mirror Subscription

Before jumping into cancellation, let’s review what the Lululemon Mirror subscription includes and why some users decide to part ways with it.

What’s Included in the Mirror Subscription?

When you purchase a Mirror, the device itself is just the beginning. To unlock its full potential, users must subscribe to the Mirror Membership, which includes:

  • Access to 10,000+ on-demand classes

  • Live classes daily with real-time community shout-outs

  • 1:1 personal training (at additional cost)

  • Progress tracking and goal setting

  • Classes across categories like cardio, strength, yoga, dance, Pilates, and boxing

Cost of Subscription:

  • $39/month, billed monthly

  • A 12-month commitment is often required for first-time buyers


Why People Cancel Their Lululemon Mirror Subscription

While the Mirror has many benefits, it’s not for everyone. Here are the most common reasons customers decide to cancel:

1. Not Using It Enough

Many people start off strong but eventually find themselves not engaging with the content regularly. If you're not working out consistently with the Mirror, the monthly fee might start to feel like wasted money.

2. Budgeting and Cost Concerns

At $39/month, the Mirror membership is an ongoing expense. During tough financial times or when reevaluating subscriptions, many users look to cut back.

3. Switching to Another Fitness Program

Other platforms like Peloton, Apple Fitness+, or even free YouTube workouts may offer more suitable options depending on personal fitness goals.

4. Travel or Relocation

If you’re frequently traveling or moving to a location where space becomes a constraint, the Mirror may not fit your lifestyle anymore.

5. Ending a Trial or Gifted Subscription

Some users receive the Mirror subscription as part of a promotional offer or gift and choose not to continue once the billing period starts.


Important Notes Before You Cancel

1. Know Your Commitment

If you signed up with a 12-month commitment, cancelling before your term ends might lead to early termination fees. Check your original agreement or account for details.

2. Device Ownership

Cancelling the membership doesn’t mean you lose your Mirror device—you still own it. However, without an active subscription, the device becomes very limited in functionality.

3. No Partial Refunds

If you cancel mid-cycle, you won’t receive a refund for the remaining days in your billing period. The subscription stays active until the end of the current cycle.


How to Cancel Your Lululemon Mirror Subscription

There are several ways to cancel your subscription, but the fastest and most effective is by calling +1-833-784-5245. Below are all your options explained.


Method 1: Cancel by Phone – Call +1-833-784-5245

Calling Mirror customer support ensures your cancellation is processed quickly and correctly.

Steps to Cancel:

  1. Dial +1-833-784-5245 and follow the prompts to speak to a Mirror support representative.

  2. Provide the required information:

    • Full name

    • The email address associated with your Mirror account

    • Billing address

    • The last four digits of the card on file

  3. Ask the agent to cancel your Mirror subscription effective at the end of the billing cycle.

  4. Request a confirmation email or cancellation number.

  5. Clarify whether you are within or beyond your 12-month commitment.

Pro Tip: Write down the representative’s name, the date/time of the call, and your confirmation number in case you need it later.


Method 2: Cancel via Email or Support Chat

If you prefer not to call, you can reach out to customer support through email or live chat.

Steps to Cancel via Email:

  1. Email connect@mirror.co or use the contact form on the official Mirror website.

  2. Include:

    • Full name

    • Mirror account email

    • Reason for cancellation (optional)

    • Confirmation that you understand any remaining commitments

  3. Ask for a confirmation email once your cancellation has been processed.

Steps to Cancel via Chat:

  1. Click the chat icon in the bottom-right corner of the homepage.

  2. Ask to cancel your Mirror subscription and follow the agent’s instructions.

  3. Ask for written confirmation via email.


Method 3: Cancel via Lululemon In-Store Assistance

Some Lululemon stores have staff trained to assist with Mirror products. If you purchased your Mirror in-store, you can try visiting the same location for cancellation help.

Note: Most store employees will still direct you to call customer support, but they may be able to initiate a support ticket on your behalf.


What Happens After You Cancel?

Once your cancellation is complete:

  • Your membership remains active until the end of the billing period.

  • You will no longer be billed for upcoming months.

  • Your Mirror device will have limited functionality—you may still access basic features, but the live and on-demand classes will be restricted.

  • You can reactivate the subscription at any time by signing into your account and updating your billing information.


Can You Pause Your Mirror Subscription?

As of now, Mirror does not officially offer a pause or freeze option. However, you can reach out to customer service and request an exception if you’re facing special circumstances (like medical issues, travel, or financial hardship).


How to Avoid Future Charges

  • Cancel at least 2–3 days before your next billing cycle to avoid being charged again.

  • Always get a confirmation email or reference number.

  • Check your bank or card statements to ensure that the charges stop after cancellation.

If you are charged post-cancellation, contact support at +1-833-784-5245 immediately and provide your cancellation proof.


FAQs About Mirror Subscription Cancellation

Q1: Is there a cancellation fee?

If you're still under a 12-month contract, you may incur an early termination fee. Review your contract or ask a rep when you call.

Q2: Can I use my Mirror after cancelling the subscription?

Yes, but it will have very limited functionality. Most workouts and features require an active subscription.

Q3: Can I transfer my subscription to someone else?

No, subscriptions are non-transferable. However, another person can create their own account on the device if they live in the same household.

Q4: What if I accidentally deleted my confirmation email?

If you didn’t receive one or lost it, call +1-833-784-5245 and ask for a copy or confirmation of your cancellation.

Q5: How do I restart my subscription later?

Log in to your Mirror account online or in the app, update your billing details, and restart your membership.


Final Thoughts

The Lululemon Mirror is a high-end fitness tool, but the $39/month subscription can become unnecessary if your lifestyle or preferences change. Whether you’re switching to another fitness platform, trimming down your expenses, or simply not using the Mirror, cancelling your subscription is a straightforward process.

Your best option is to call +1-833-784-5245, where trained support staff can walk you through the process, confirm any contractual obligations, and help you avoid additional charges. Make sure to cancel ahead of your billing date, get confirmation, and keep your records safe.

And remember—you can always reactivate your subscription later if your fitness needs change again.

Did this answer your question?