EOS Fitness is known for its affordable pricing, quality equipment, group classes, and 24/7 access at many locations. While it’s a great gym for many people, situations may arise where you need to cancel your membership. Whether you're moving, budgeting, switching gyms, or simply taking a break from fitness, knowing how to cancel your EOS Fitness membership correctly is crucial.

This complete guide walks you through the cancellation process, your options, policies, and the easiest way to contact customer support—especially using the phone number +1-833-693-5241.

EOS Fitness offers several types of memberships:

Depending on your plan and location, your cancellation process and policies may vary. EOS Fitness locations may be franchised, meaning each club could enforce slightly different rules. That’s why it’s important to know how your local EOS handles cancellations—and why +1-833-693-5241 is your go-to number for help.

Generally, yes—but your membership terms will determine if there are cancellation fees or notice periods. For example:

Always check your original membership agreement or ask a club associate for specifics.

EOS Fitness offers multiple ways to cancel, although in-person and written cancellation are often required. Here are the most reliable methods:

Canceling in person is the most straightforward and verifiable method. Always keep your cancellation confirmation for your records.

If you can’t visit the gym in person, call EOS Fitness customer service at +1-833-693-5241. When calling:

Pro Tip: Write down the name of the representative, time of call, and any instructions or confirmation numbers provided.

Some EOS Fitness clubs require cancellation by certified or physical mail. If directed to cancel this way:

Unfortunately, EOS Fitness does not currently support full cancellation directly through their app or online member portal. However, you can use the app to:

To officially cancel, you’ll still need to use one of the methods above.

Here’s a sample letter you can use to cancel via mail:

Your Full Name
Your Address
City, State, ZIP Code
Email Address
Phone Number
Date

To Whom It May Concern,

I am writing to formally request the cancellation of my EOS Fitness membership. My member ID is [Insert Member ID], and I signed up at the [Insert Location Name and Address] club.

Please consider this letter my 30-day notice of cancellation, as required by EOS Fitness policy. I request written confirmation of the cancellation and the date my billing will stop.

Thank you for your assistance.

Sincerely,
​[Your Signature]
[Your Printed Name]

Send this letter via certified mail and keep your receipt as evidence.

If your break from the gym is temporary (due to injury, travel, or scheduling issues), freezing your membership may be a better option than canceling. Many EOS Fitness locations allow a membership freeze for a small monthly fee (usually $5 to $10).

To request a freeze:

This option can save you from paying initiation fees if you return in the future.

Once your cancellation is processed:

If you don’t receive confirmation or continue getting billed, contact +1-833-693-5241 immediately.

Some users report being charged even after cancellation. This usually happens due to:

Always double-check your account and follow up promptly.

If you're having trouble getting a response from your local club, escalate by calling +1-833-693-5241, which connects to EOS’s national support line.

Some members sign up under contract terms without fully understanding them. Ask your club for a copy of your agreement if you’re unsure whether you're under a contract.

No, EOS Fitness does not support online cancellations. You must cancel in person, by phone (+1-833-693-5241), or by certified mail.

If you're on a contract plan and cancel early, you may be subject to an early termination fee. Month-to-month memberships typically do not have cancellation fees but require 30 days’ notice.

Most EOS Fitness memberships require 30 days' notice to cancel without penalty.

Contact customer support at +1-833-693-5241 and request an update. Have your cancellation date and method handy.

Yes, you can freeze your EOS Fitness membership for a small fee. Contact your club or call customer service for details.

EOS may allow early cancellation with proof of relocation outside service areas. Submit a cancellation request along with a utility bill or lease agreement.

No. EOS Fitness generally does not provide prorated refunds for partial months after cancellation.

Generally, cancellations must be made by the account holder unless you’ve granted authorization in writing.

No, email is not a valid cancellation method. You must cancel in person, by mail, or over the phone.

Yes, you can rejoin at any time. However, you may need to pay a new enrollment fee.

You must cancel your membership properly through the official channels. Stopping payments at your bank may result in collections or late fees.

Contact +1-833-693-5241 for billing concerns. Be ready to provide proof of cancellation or payment history.

Your member ID, government-issued ID (if canceling in person), and possibly your original agreement.

Some locations offer promotional trial periods. Ask your club directly or call customer service for details.

Request a written receipt, email confirmation, or tracking number from certified mail.

Canceling your EOS Fitness membership doesn’t have to be complicated—but following the correct procedure is essential. Whether you cancel in person, via phone, or by certified mail, always:

If you run into issues or have questions, the EOS Fitness customer service line at +1-833-693-5241 is your best resource for support.

Whether you’re switching gyms or taking a break from fitness, handling your cancellation the right way ensures a clean break without hidden fees or headaches.