How to Cancel Your eharmony Subscription
If you no longer wish to continue your eHarmony dating subscription, you can cancel it to avoid future charges. Below is a detailed guide on how to cancel through the website, mobile app, or by contacting customer support at +1-917-730-3684.
Methods to Cancel Your eharmony Subscription
1. Cancel Online (Through eharmony Website)
The easiest way to cancel is through the eharmony website.
Steps to Cancel Online:
Log in to your eharmony account at www.eharmony.com.
Click on your profile icon (top-right corner) and select "Account Settings."
Navigate to "Billing & Subscriptions" or "Subscription Status."
Select "Cancel Subscription" and follow the prompts.
You may be asked to provide a reason for cancellation.
Confirm the cancellation and check for an email confirmation.
2. Cancel Through the eharmony Mobile App
If you signed up via the iOS or Android app, you may need to cancel through the respective app store.
Steps to Cancel via App Store (iOS):
Open Settings on your iPhone/iPad.
Tap your Apple ID > Subscriptions.
Find eharmony and select "Cancel Subscription."
Confirm the cancellation.
Steps to Cancel via Google Play (Android):
Open the Google Play Store app.
Tap your profile icon > Payments & Subscriptions > Subscriptions.
Select eharmony > Cancel Subscription.
Follow the prompts to confirm.
3. Cancel by Phone (+1-917-730-3684)
If you prefer speaking to a representative, call eharmony customer service at +1-917-730-3684.
Steps to Cancel by Phone:
Dial +1-917-730-3684 (eharmony Customer Support).
Follow the automated prompts or wait to speak to an agent.
Provide your account details (email, phone number, or billing info).
Request cancellation and ask for a confirmation email or reference number.
4. Cancel via Email (Alternative Method)
If you can’t access your account, you can email eHarmony support:
Email: support@eharmony.com
Include your full name, email, and request for cancellation.
Important Notes About eharmony Cancellation
✅ Refund Policy: eharmony does not offer refunds for unused subscription time unless required by law.
✅ Auto-Renewal: Turn off auto-renewal at least 24 hours before your next billing date.
✅ Access After Cancellation: You keep premium features until the end of your billing cycle.
✅ Confirmation: Always save your cancellation email or reference number for proof.
Frequently Asked Questions (FAQs)
1. Will I get a refund if I cancel eHarmony?
Generally, no, eHarmony does not provide refunds for partial months. However, you may request one by calling +1-917-730-3684.
2. Can I pause my eHarmony subscription instead?
No, eharmony does not allow pausing—you must cancel and resubscribe later if needed.
3. How do I know if my cancellation was successful?
Check for a confirmation email or verify in Account Settings. If unsure, call customer service.
4. Can I still message matches after canceling?
No, once your subscription ends, you lose premium features but can still browse profiles.
Conclusion
To avoid unwanted charges, cancel your eharmony subscription online, via the app, or by calling +1-917-730-3684. Make sure to cancel before your next billing date and keep proof of cancellation.
For more help, visit: https://www.eharmony.com/help/
Need immediate assistance? Call eharmony at +1-917-730-3684.