How to Cancel Your HOTWORX Membership: A Complete Guide
If you're looking to cancel your HOTWORX membership, you'll need to follow specific procedures to avoid continued billing. This comprehensive guide covers all cancellation methods, including contacting HOTWORX customer service at +1-917-695-6477, along with important details about policies, fees, and alternatives.
Understanding HOTWORX Membership Cancellation Policies
Before canceling, review these key details about HOTWORX memberships:
✅ Contract Terms:
Most HOTWORX memberships operate on a month-to-month basis but may require a 30-day notice for cancellation.
Some locations may have annual contracts with early termination fees.
✅ Billing Cycle:
Memberships typically renew automatically each month.
You must cancel before your next billing date to avoid additional charges.
✅ Cancellation Fees:
Month-to-month plans: Usually, no fee if proper notice is given.
Annual contracts: May charge a prorated fee for early termination.
How to Cancel Your HOTWORX Membership
1. Cancel In-Person (Recommended Method)
The most reliable way to cancel is by visiting your home HOTWORX studio in person.
Steps to Cancel at the Studio:
Locate your home studio (where you originally signed up).
Visit during staffed hours (check studio hours online).
Bring:
A government-issued ID (driver’s license, passport).
Your membership details (email, phone number on file).
Request a cancellation form and fill it out completely.
Get written confirmation (email or receipt) to ensure processing.
Note: Some studios may require a 30-day notice period, meaning you’ll be billed for one final month.
2. Cancel by Phone (+1-917-695-6477)
If you can’t visit in person, call HOTWORX customer service for assistance.
Steps to Cancel by Phone:
Dial +1-917-695-6477 (HOTWORX Member Support).
Provide:
Your full name and studio location.
The email/phone number is linked to your account.
Request cancellation and ask for:
A confirmation number.
An email verification of cancellation.
Warning: Some franchises may still require in-person or written cancellation, so always follow up.
3. Cancel via Email or Written Request
If your studio allows it, you can submit a written cancellation request.
Steps for Written Cancellation:
Send an email to your home studio (find the address on their website).
Subject: "Membership Cancellation Request"
Include:
Full name & contact info
Membership details
Requested cancellation date
OR Mail a certified letter (with return receipt) to the studio address.
Keep proof of submission (email copy or postal receipt).
Tip: Follow up in 3-5 business days to confirm processing.
4. Freeze Your Membership (Temporary Option)
If you’re unsure about canceling, ask about freezing your membership (if available).
Pause for 1-3 months (varies by location).
May require a small fee (e.g., $10/month).
What Happens After Cancellation?
Access Ends: You can use HOTWORX until the last paid day.
Final Bill: You may owe one more payment if within the notice period.
No Refunds: Prepaid fees are typically non-refundable.
Frequently Asked Questions (FAQs)
1. Can I cancel HOTWORX online?
Most locations do not allow online cancellations—you must visit, call, or email.
2. Is there an early cancellation fee?
Only if you’re on an annual contract (check your agreement).
3. How long does cancellation take?
Immediate if in-person.
3-5 days if by email/phone.
4. Can I transfer my membership?
No, memberships are non-transferable.
Need Help? Contact HOTWORX Support
For questions, call HOTWORX at +1-917-695-6477 or visit hotworx.net.
Pro Tip: Always get cancellations in writing to avoid billing issues!