How to Cancel Your XSport Fitness Membership: Step-by-Step Guide (+1-917-730-3684)
Canceling your XSport Fitness membership requires following specific procedures to avoid continued billing. This comprehensive 800-word guide provides detailed instructions for all cancellation methods, including contacting XSport customer service at +1-917-730-3684, along with important policy information and troubleshooting tips.
Understanding XSport Fitness Cancellation Policies
Before initiating cancellation, be aware of these key membership terms:
✅ Membership Types:
Month-to-Month: Can be canceled with proper notice
Annual Contracts: May require early termination fees (typically 100−100−200)
✅ Notice Requirements:
Most locations require 30 days written notice
Some clubs may allow cancellations with less notice for relocation or medical reasons
✅ Billing Cycle:
Memberships renew automatically
You must cancel before your next billing date to avoid additional charges
Step-by-Step Cancellation Methods
Method 1: In-Person Cancellation (Recommended)
Most XSport locations require cancellations to be processed at your home club:
Locate your home club (where you originally signed up)
Visit during staffed hours (typically 8 am-8 pm weekdays, shorter weekend hours)
Bring the required documents:
Government-issued photo ID
Membership card or number
Proof of relocation (if applicable)
Complete cancellation form:
Specify your cancellation date
Request written confirmation
Verify the final billing date with the staff
Tip: Ask for a manager if the front desk staff are unfamiliar with cancellation procedures.
Method 2: Written Cancellation by Certified Mail
If you cannot visit in person, send a cancellation letter:
Prepare your letter including:
Full legal name
Membership number
Contact information
Clear cancellation request
Signature and date
Mail via certified post with return receipt to:
Copy
Download
XSport Fitness [Your Home Club Address] Attn: Membership Department
Keep copies of all documents and tracking information
Follow up in 7-10 business days to confirm processing
Method 3: Phone Cancellation (+1-917-730-3684)
For assistance or to confirm cancellation status:
Call XSport Customer Service at +1-917-730-3684
Provide your:
Full name
Membership number
Home club location
Billing information
Request:
Cancellation confirmation number
Email verification
Final billing date
Note: Some locations may still require in-person or written cancellation after the call.
Special Cancellation Circumstances
Relocation Cancellation
If moving more than 25 miles from an XSport location:
Provide proof of new address (lease, utility bill)
Submit 30 30-day notice
Avoid early termination fees
Medical Cancellation
With a doctor's note:
Obtain physician documentation
Submit to the membership department
May qualify for immediate cancellation
After Cancellation: What to Expect
✔ Final Access: Membership remains active until the cancellation date
✔ Final Payment: One last charge may be processed after a cancellation request
❌ No Refunds: Prepaid amounts are typically non-refundable
Troubleshooting Common Cancellation Issues
Problem: The Club claims they can't process the cancellation
Solution: Request manager, reference the membership agreement terms
Problem: Continued billing after cancellation
Solution:
Present your cancellation confirmation
Dispute charges with your bank if unresolved
Problem: Unable to visit the club or reach by phone
Solution:
Send a demand letter via certified mail
Contact corporate: customerservice@xsportfitness.com
Xsport Customer Service Contact Options
📞 Phone: +1-917-730-3684 (Mon-Fri 9am-6pm EST)
📧 Email: customerservice@xsportfitness.com
📍 In-Person: Visit your home club during staffed hours
Frequently Asked Questions
Q: Can I cancel XSport Fitness online?
A: No, most locations require in-person or written cancellation.
Q: How long does cancellation take?
A: Typically processes within 30 days of request.
Q: Will I get a refund for unused time?
A: No, XSport does not prorate refunds.
Q: Can I transfer my membership?
A: Some locations allow transfers for a fee.
Key Tips for Successful Cancellation
Review your contract for specific terms
Cancel early to avoid additional charges
Get everything in writing
Follow up to confirm processing
Monitor bank statements post-cancellation
For immediate assistance with your XSport Fitness membership cancellation, call customer service at +1-917-730-3684 or visit your home club location. Always retain copies of all cancellation documents for your records.