How to Cancel EOS Fitness Membership: A Complete Guide
Canceling an EOS Fitness membership can be done in several ways, including in person, by mail, or online (where available). This guide provides step-by-step instructions for each cancellation method, important policies to be aware of, and tips to avoid unexpected charges.
For immediate assistance, contact the EOS Fitness customer service at +1-833-784-5245.
Understanding EOS Fitness Membership Types
Before canceling, determine which type of membership you have:
Month-to-Month Membership – No long-term commitment, but may require a 30-day notice.
Annual Contract – May have early termination fees if canceled before the contract ends.
Prepaid Membership – Non-refundable in most cases.
Check your membership agreement for specific terms.
How to Cancel EOS Fitness Membership
Option 1: Cancel In-Person (Recommended)
The most reliable way to cancel is by visiting your home club (the location where you signed up).
Locate your home club – Use the EOS Fitness gym locator.
Bring required documents – Government-issued ID and membership details.
Fill out a cancellation form – Some clubs may require a written request.
Get a confirmation email/receipt – Ensure you receive proof of cancellation.
Option 2: Cancel by Mail (If In-Person Isn’t Possible)
Some clubs allow cancellation via certified mail.
Write a cancellation letter including:
Full name
Membership number
Contact information
Reason for cancellation
Signature
Send it to your home club’s address (find it on the EOS Fitness website).
Use certified mail with a return receipt for proof of delivery.
Option 3: Cancel Online (If Available)
A few locations allow online cancellation:
Log in to your EOS Fitness member portal (https://www.eosfitness.com).
Navigate to "Membership" → "Cancel Membership."
Follow the prompts and check for a confirmation email.
*Note: Not all clubs support online cancellation—call +1-833-784-5245 to confirm.*
Option 4: Cancel by Phone (+1-833-784-5245)
While EOS Fitness typically requires in-person or written cancellation, you can call customer service for guidance:
Dial +1-833-784-5245 and request cancellation assistance.
They may direct you to visit a club or send a cancellation request by mail.
Important Cancellation Policies
30-Day Notice Requirement – Most memberships require advance notice before the next billing cycle.
Early Termination Fees – If you’re on a contract, you may owe a fee (usually $50-$100).
Prepaid Memberships – Typically non-refundable.
Bank Draft Memberships – If you cancel mid-cycle, you may still be charged for the next month.
How to Stop Unwanted Charges After Cancellation
If EOS Fitness continues billing you after cancellation:
Contact EOS Fitness at +1-833-784-5245 and request a resolution.
Dispute the charge with your bank or credit card company.
Provide proof of cancellation (email, receipt, or certified mail confirmation).
Frequently Asked Questions (FAQs)
1. Can I freeze my EOS Fitness membership instead of canceling?
Yes, some clubs allow freezes (usually for medical or military reasons). Call +1-833-784-5245 for details.
2. Will I get a refund if I cancel mid-month?
No, EOS Fitness does not prorate refunds for partial months.
3. Can I transfer my membership to someone else?
No, memberships are non-transferable.
4. What if I moved and can’t visit my home club?
You may need to mail a cancellation request or call customer service for assistance.
Final Thoughts
The best way to cancel an EOS Fitness membership is in person at your home club. If that’s not possible, try certified mail or calling +1-833-784-5245 for guidance. Always get written confirmation to avoid future billing issues.
Need help? Contact EOS Fitness at +1-833-784-5245 or visit www.eosfitness.com.