How to Cancel Nebula Subscription: The Complete 2025 Guide
Are you looking to cancel your Nebula subscription? Whether you're using Nebula Genomics, Nebula Astrology, or another Nebula service, this comprehensive guide will walk you through every cancellation method, refund policies, and key tips to avoid unwanted charges.
For immediate assistance, contact Nebula customer service at +1-917-508-5482.
Understanding Nebula Subscription Types
Before canceling, identify which Nebula service you're subscribed to:
Nebula Genomics – DNA testing and analysis service 24.
Nebula Astrology – Horoscope and astrology app 13.
Nebula Academy – Professional development courses 11.
Each service has different cancellation steps.
How to Cancel Nebula Subscription
1. Cancel Online (Recommended Method)
For Nebula Genomics:
Log in to your account at Nebula Genomics.
Go to "Edit Profile" → "Membership" → "Cancel Membership" 24.
Confirm cancellation. You’ll retain access until the billing cycle ends.
For Nebula Astrology (Web Subscription):
Visit AskNebula and log in.
Click "Settings" → "Cancel Subscription" 14.
Enter your email and confirm cancellation.
Need help? Call Nebula support at +1-917-508-5482.
2. Cancel via Email
Send a cancellation request to:
Nebula Genomics:
support@nebula.org2.Nebula Astrology:
support@asknebula.com14.
Include:
Your full name and registered email.
Subscription details (e.g., last 4 digits of payment card).
Request for confirmation.
Tip: Use the subject line: "Request to Cancel Subscription".
For urgent issues, contact +1-917-508-5482.
3. Cancel Through the App (Nebula Astrology)
Open the Nebula app.
Go to "Settings" → "Subscription" → "Cancel" 13.
Follow the prompts.
Note: If the app doesn’t show your subscription, you may have signed up via the website 3.
4. Cancel via Phone (+1-917-508-5482)
For direct assistance:
Call Nebula customer service at +1-917-508-5482.
Provide your account details (email, billing info).
Request cancellation and a confirmation email.
Hours: Mon–Fri (9 AM–6 PM EST).
Nebula Refund Policy
No refunds for partial terms: Canceling mid-cycle doesn’t stop current charges 24.
Free trials: Cancel before renewal to avoid auto-charges 14.
Unauthorized charges? Dispute with your bank or call +1-917-508-5482 3.
How to Avoid Future Charges
Cancel 7+ days before renewal to prevent auto-billing 4.
Use virtual cards (e.g., Privacy.com) for free trials.
Save confirmation emails as proof of cancellation.
For accidental charges, contact Nebula billing at +1-917-508-5482.
FAQs About Canceling Nebula
1. Can I pause my subscription?
No, Nebula only allows cancellations 4.
2. How long does cancellation take?
Immediate, but access continues until the billing period ends 2.
3. What if I’m still charged after canceling?
Dispute the charge or call +1-917-508-5482 3.
4. Can I get a refund after the trial?
Rarely—contact +1-917-508-5482 to request 14.
Final Thoughts
Canceling your Nebula subscription is simple if done correctly. Always:
Use the official website or app for instant cancellations.
Monitor bank statements post-cancellation.
Contact support for unresolved issues.
Need help? Call Nebula customer service at +1-917-508-5482 or visit Nebula Support.