Why Do I Get a '500 Error' When Uploading a File?
Erin Kelly avatar
Written by Erin Kelly
Updated over a week ago

If you are trying to upload a file to your lesson but are experiencing an error when you try to save the file, it's most likely due to the inclusion of a 'special character' within the file name. 

Please limit your file names to only include letters, numbers, spaces and dashes. 

Using special characters such as $, @, % or * will cause the upload to fail. 


Questions? Reach out to us via email at hello@membervault.co or using the Intercom Chat within your account. 

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