Using a custom domain for your MV Site is a great way to create brand consistency and have a memorable link while also helping to improve the likelihood of your MV Site being found through organic searches.

Along with the following overview, we've also included a tutorial video below should you wish to see the steps in action.

Want a custom domain, but don't want to deal with it yourself? One of our awesome preferred service providers, Airial Re'nal, has a free custom domain setup offer that you can sign up for right here. <-- people have raved about how simple she makes this process

All paid accounts have the ability to customize their MV Site's URL by using a domain they already own.

This means that you don't have to have "mvsite.app" within your MV Site's URL if it's not preferred.

Instead, you could use a subdomain of your main business domain for your MV Site instead.
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​Example:

Alternatively, if you want your MemberVault site to act as your main website, you should use "www" for the subdomain.

All MV custom domains must have a subdomain attached to them which is why you will need to include 'www' for using us as your main website, or 'learn', 'courses' etc if you're using MV along with your main website.
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​Example:

You must already own the domain you wish to use before you begin setting up your custom domain.

If you decide to use a subdomain of your domain (ie. https://learn.hannahharrisceol.com) you do not need to create that subdomain ('learn') in your DNS settings first.

Our process will help you set that up.

PLEASE NOTE: you can not use any "/" in your custom domain, because that represents an extension of your root domain, and not a custom domain.

Example:

MV needs to use the "/" for its own pages, modules, courses and lessons, which is why you can't start with "/" in your custom domain.

To set up your custom domain, you will need to add 2 CNAME records to your DNS settings in your domain host.

While specific details regarding these steps are found within your account's custom domain page (go to Settings > Custom Domains), here are the general steps you will need to complete to set up your custom domain:

If you would like more of an overview of this feature, here is a great video walk-thru from our CTO & Co-Founder, Mike Kelly:

If you are having trouble setting up your custom domain, please see: Troubleshooting Your Custom Domain Set-Up.

Alternatively, you can reach out to Airial Re'nal, who is one of our amazing MV account owners and offers a complimentary custom domain set-up service in exchange for a testimonial.

Once your custom domain is in place, it will be important to understand best practices for managing your custom domain to avoid access concerns for your MV Site.

​Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).