We're sorry to hear you're thinking of cancelling. To cancel your subscription, send an email to our team at support@mercator.ai or reach out to your Account Executive directly, and we’ll take care of the rest.
Please note that cancellation timing and eligibility may vary depending on the terms outlined in your agreement. If you're unsure about the details of your specific contract or have any questions, don’t hesitate to reach out—we're here to help.
We’d also really appreciate any feedback you’re willing to share— understanding why Mercator.ai did not work for you helps us improve Mercator.ai and better serve our customers in the future.