Why Customize Review Links?
Wouldn’t it be helpful to know exactly who on your team brought in a review—and which service it was for? Now you can!
By customizing your Paige review request links, you can:
Automatically include your team member’s name in the suggested review message.
Customize the message to reflect the exact service or product the customer received.
Easily track performance by person and by service.
This makes it simpler to reward employees, improve specific services, and collect more meaningful reviews.
🔗 How to Build a Custom Review Request Link
Your basic Paige review link looks like this:
https://giveratings.com/your-business
To make it trackable and tailored, you can add two optional parts to the end of that link:
?rep=to track who made the sale.?service=to reflect what the customer received.
To use both variables together you'd do ?rep=name&service=service
⚠️ Make sure to replace spaces in names or services with underscores (_) so the link works properly.
🧪 Examples
Let’s say your employee, John, just completed a Carpet Cleaning job. You’d create a link like:
https://giveratings.com/your-business?rep=John&service=Carpet_Cleaning
If your technician Maria handled a Window Washing job:
https://giveratings.com/your-business?rep=Maria&service=Window_Washing
This tells Paige to include John or Maria’s name in the suggested review, and also mention the specific service the customer got. It makes the message feel way more personal and relevant—so customers are more likely to follow through and leave a review.
🧠 Pro Tips for Custom Links
Goal | What to Add to Your Link |
Track by sales or service rep |
|
Track by service or product sold |
|
Do both together | put a & between the two |
Replace spaces | Use underscores like |
✅ You can create unlimited combinations of rep + service links. Just copy your main Paige link and adjust the rep and service names as needed.
📨 How to Use These Links
You can use these customized links:
In text messages to customers after the job is done
In follow-up emails from your sales or support team
On printed receipts or business cards
In staff-specific QR codes
Wherever you place them, Paige will take care of the rest—suggesting a review that’s already personalized with your team member's name and the service provided.
📈 What Happens After the Review?
If the customer submits the review without removing the suggested name or service, it will show up exactly as intended. You’ll be able to see which reviews mention which employees and services.
⚠️ In the future, we’ll be adding better tracking and reports inside Paige so you can sort and search by rep or service more easily!
🎯 Summary
To track who did the job and what the job was, just:
Start with your Paige link:
https://giveratings.com/your-businessAdd
?rep=Employee_Name(use underscores if needed)Add
&service=Service_Name(again, use underscores instead of spaces)Share the link with the customer!
Example:
https://giveratings.com/your-business?rep=Jenny&service=Lawn_Care
Easy, right?
If you’re not sure how to set up your links, or you want help making them for your whole team, just hop into our live chat—we’d love to help you out! 💬