This guide is designed to demonstrate how email alerts work inside Paige and is mostly relevant to agencies using the white label settings. This guide is a work in progress, with more examples being added during June 2024.
Important things to know
If users click reply to an email sent by Paige, it will bring up an email addressed to the Paige user's Google email address.
The email sender's name will show as the name you added to the white label settings tab, although the email will be sent using the localmarketingmanager.com one in the background.
When a user clicks the CTA buttons in the email, they will be brought to a hosted page that does not require login. The page will be fully branded as yours and on your white label subdomain if you configured that inside Paige.
You can configure the name of the client to show up at the top of emails by adding the "Client First Name" on the Business Details Settings tab. If you do not set this up, instead of saying their name, it will say "there" (i.e. "Hi there")
You can configure who you want to receive each type of alert on the Automation tab.
Email Examples
Approve Post
This email is sent when a Google Business post is scheduled to publish within the next 3 days and requires approval based on the settings you configure on the Automation tab.
Approve Q&A
This email is sent when a new Q&A is scheduled to publish within the next 3 days and requires approval based on the settings you configure on the Automation tab.
Upload Image
This email is sent when Paige has fewer than 1 week's worth of images available to optimize and upload to Google's media section.
Weekly Summary
This email is sent weekly to show all the work done the previous week and what is scheduled for the next week.