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I’ve applied but need to update my email and contact information?
I’ve applied but need to update my email and contact information?
Trinity Burke avatar
Written by Trinity Burke
Updated over a week ago
  1. Go to your Account page at https://my.meritamerica.org/learner_profile/me.
    Note: You can access this page only if you are signed into your Merit America account.

  2. Add an email to your Account:

    • In the My Email section on your Account page, click the “Add Email” link to input the new email.

    • This will add a new secondary email to your account that you will need to verify.

    • You will receive a “Confirmation instructions” email immediately (check your spam folder if you don't see it) – see an example email confirmation here.

    • Click the “Verify Email Address” button in the "Confirmation instructions" email. You will be logged in automatically, and you should no longer see the “Pending Verification” label next to your newly added secondary email.

    • NOTE: You will need to take additional steps to use the new email as the primary email for your account.

  3. Change the primary email for your Account:

    • In the My Email section on your Account page, click the “Make Primary” link next to the secondary email you want to use as your primary email.

    • NOTE: You can only make verified emails primary, so if you still see a "Pending Verification" label next to your email, you cannot yet make it your primary email.

  4. Remove an email from your Account:

    • In the My Email section on your Account page, click the trash can icon next to the email in the Secondary Emails list that you want to remove.

    • NOTE: If you’re seeking to remove the current primary email, you’ll need to make a different email primary before removing it.

  5. Add or update your personal details:

    • In the My Personal Details section of your Account page, you can add or update any information. Click the "Update Personal Details" button at the bottom to save your changes. While only the required information is indicated by a red asterisk, we encourage you to complete all of the information listed on this page so we can address you as you prefer and match you with job opportunities near your location.

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