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Switchboard / call center quick guide.

Liana Evans avatar
Written by Liana Evans
Updated over 2 months ago

1. Log In

Log into your Mesh AI account: https://www.meshai.io/login

2. Organization

Select your organization to access its shift overview.

Organization

Shift overview

3. Request

Select ‘Requests’ to access your 'Members’ vacation and day-off requests.

4. Members Info

Click on a shift to access the shift details and the contact information to whom it is assigned.

Hover over a shift to view recommended alternatives by clicking on "alternatives", should you need replacement options. Mouse-over the warning symbols to access the reason why the member could not take the shift (such as vacations).

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