Metacontratas sends a series of notifications by email, such as summaries of documentation that is about to expire, a list of expired documents, rejected documents...
If you are not receiving these notifications, the email they are receiving may not be correct. Or it could also be that they are reaching the email of a person who is no longer in charge of managing documentation in metacontratas.
If you want, you can modify the email to which metacontratas notifications arrive, to do this you must tell us, by phone or in the support chat itself (if available), the following information:
Metacontratas User
Current email address
New email address
As soon as we have this information, the change will be instantaneous.