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Manual Index Entry ✏️

Manual Index Entry, gives you the flexibility to ensure every meter is accounted for — even if it can’t be connected to an AMR device.

Updated over a month ago

When to Use Manual Index Entry

Manual entries are useful in two key scenarios:

  1. Non-AMR-Compatible Meters
    Some old meters may not support AMR installation. In these cases, we can still load the meter into the Meter Portal, enabling you to submit manual index readings. This ensures that:

    • All consumption is still attributed to the site

    • Historical meter data is recorded and visible

    • You maintain a complete picture of usage across your meters

  2. Short-Term Device Downtime
    If an AMR device goes offline temporarily (e.g. due to communication issues), you can submit a manual index reading to:

    • Maintain alignment with actual on-site values

    • Ensure estimated consumption remains accurate

    • Minimise data gaps in reporting and billing

🔧 How to Enter a Manual Index

  1. Go to Manual Index Entry from your Meter Portal dashboard

  2. Enter the Meter ID of the unit you're updating

  3. Input the Date of Read

  4. Add the Meter Reading in litres — this should reflect the full value shown on the meter face

  5. Click Save

    • Your entry will be processed and reflected in the portal within 24 hours

Need Help?

If you'd like us to upload a non-AMR meter to your portal, or need help entering or reviewing manual readings, just drop us a message at support@meter.co.uk — or speak to us directly via the live chat. We’re always happy to help!!

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