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🔄 What automatic export options are available?

The Meter Portal supports automatic data exports, allowing you to receive metering data directly to your systems or inbox securely.

Updated over 3 weeks ago

1. The Meter Portal supports automatic delivery of the following export types:

  1. Daily Index Export

  2. Periodic Index Export (5, 15, 30 or 60-minute intervals)

  3. Daily Consumption Export

  4. Periodic Consumption Export (5, 15, 30 or 60-minute intervals)


2. 🔍 What's the Difference Between Index and Consumption?

It's important to understand the difference between Index and Consumption values:

Index

  • What it shows: The actual reading on the meter at a specific point in time (just like reading the dial on a physical meter).

  • Example: If your water meter shows 015000 m³ at 12:00pm, that’s the index — it's a cumulative total.

Consumption

  • What it shows: The amount used during a specific time period, calculated as the difference between two index readings.

  • Purpose: Helps you understand how much was used during intervals (e.g. every 15 mins, hourly, or daily).

  • Example: If the index at 12:00pm is 015000 m³ and at 1:00pm is 015010 m³, the consumption for that hour is 10 m³.


3. Export Structure and Format

🟢Periodic Index Export

Cumulative meter readings taken at defined intervals (e.g. 5, 15, 30 or 60 mins)

Field Name

Field Type

Description

POS_ID

String

Customer Point of Service ID

CUSTOMER_REFERENCE

String

Customer reference ID

METER_TYPE

String

Water, Gas or Electricity

METER_SERIALNUMBER

String

Meter Serial Number

MODULE_ID

String

Module ID

DATEREF

Date

Timestamp of the index (ISO 8601 format)

HOURLY_INDEX

Decimal

Index in m³ for water/gas meters, kWh for electricity

MEASUREMENT_UNIT

String

m³ for water/gas meters, kWh for electric meters


🟢Periodic Consumption Export

Consumption calculated between each time interval (e.g. 5, 15, 30 or 60 mins)

Field Name

Field Type

Description

POS_ID

String

Customer Point of Service ID

CUSTOMER_REFERENCE

String

Customer reference ID

METER_TYPE

String

Water, Gas or Electricity

METER_SERIALNUMBER

String

Meter Serial Number

MODULE_ID

String

Module ID

DATEREF

Date

Timestamp of the beginning of the time slot (ISO 8601 format)

CONSUMPTION

Decimal

Consumption during the interval (m³ or kWh)

MEASUREMENT_UNIT

String

m³ for water/gas meters, kWh for electric meters


🟢Daily Index Export

Daily meter reading (cumulative)

Field Name

Field Type

Description

POS_ID

String

Customer Point of Service ID

CUSTOMER_REFERENCE

String

Customer reference ID

METER_TYPE

String

Water, Gas or Electricity

METER_SERIALNUMBER

String

Meter Serial Number

MODULE_ID

String

Module ID

DATEREF

Date

Timestamp of the index (ISO 8601 format)

INDEX

Decimal

Daily Index in m³ for water/gas, kWh for electric meters

MEASUREMENT_UNIT

String

m³ for water/gas meters, kWh for electric meters


🟢Daily Consumption Export

Total consumption per meter for each day

Field Name

Field Type

Description

POS_ID

String

Customer Point of Service ID

CUSTOMER_REFERENCE

String

Customer reference ID

METER_TYPE

String

Water, Gas or Electricity

METER_SERIALNUMBER

String

Meter Serial Number

MODULE_ID

String

Module ID

DATEREF

Date

Timestamp of the beginning of the time slot (ISO 8601 format)

CONSUMPTION

Decimal

Daily Consumption in m³ for water/gas, kWh for electric meters

MEASUREMENT_UNIT

String

m³ for water/gas meters, kWh for electric meters


📁 File Format Specification

Attribute

Details

File Format

CSV

File Extension

.csv

Encryption

None

Header Row

Yes

Footer Row

No

Field Separator

Comma (,)

End-of-Line

Carriage Return + Line Feed (CR LF)


⚠️ Please note:

Periodic data is exported in line with the original AMR device setup. Our standard configuration is 60-minute intervals, unless based on customer preference at the time of installation. If you require higher-frequency readings (e.g. every 5, 15, 30 minutes), a site revisit may be required to reprogram the device, and please be aware this will also impact battery life.


📬 How Can I Receive These Exports?

Exports from the Meter Portal can be delivered via:

  • Email – as CSV file attachments

  • SFTP – for secure, automated delivery to your server

To set up either method, simply contact us at support@meter.co.uk.

🔧 API access is currently in development and will be available soon. We’ll notify you once it’s live.


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