Delivery

Answers to your meal delivery questions.

Vanessa Luabena avatar Tara Udinski avatar Allison G avatar
15 articles in this collection
Written by Vanessa Luabena, Tara Udinski, and Allison G

General Delivery Questions

Most common delivery questions
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Written by Vanessa Luabena
Updated over a week ago

What if I live in an apartment?

Do you deliver to apartments?
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Written by Vanessa Luabena
Updated over a week ago

Delivery Windows

What time will I get my delivery?
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Written by Vanessa Luabena
Updated over a week ago

What should I do with my jars?

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Written by Vanessa Luabena
Updated over a week ago

Ice Packs

What should I do with my ice packs?
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Written by Tara Udinski
Updated over a week ago

What type of packaging do you use?

Do all the meals come in glass jars?
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Written by Vanessa Luabena
Updated over a week ago

Where do you deliver?

Delivery locations
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Written by Allison G
Updated over a week ago

Do the coolers cost extra?

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Written by Allison G
Updated over a week ago

What type of coolers do you use?

Cardboard and soft-sided coolers
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Written by Allison G
Updated over a week ago

Help! My delivery is missing.

What happens if I can't find my cooler?
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Written by Allison G
Updated over a week ago

How long does food stay fresh in the cooler on delivery day?

How long will meals stay cold on delivery day?
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Written by Allison G
Updated over a week ago

What do I do with my empty delivery coolers?

Recycling and returning empty coolers
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Written by Allison G
Updated over a week ago

Last Minute Delivery Pause/Cancel Requests

Help! I missed the deadline and I need to cancel next weeks delivery
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Written by Vanessa Luabena
Updated over a week ago

What does the Overnight to 6am delivery window mean?

Questions about the Overnight to 6am delivery window
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Written by Vanessa Luabena
Updated over a week ago

How to use our key service

Key Service
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Written by Allison G
Updated over a week ago