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Tutor-led resolution

This article explains how our gurus can help you with exercise lists, assignments, reports, papers, presentations, and live activities, providing personalized and specialized support.

Updated over 3 months ago

How does it work?

When an activity requires more attention, personalization, or a specific deadline, you can count on our gurus — expert tutors from a wide range of fields at the top universities in the country.

Meu Guru connects you directly with these professionals to help with:

  • Exercise lists

  • Assignments and projects

  • Reports and portfolios

  • PIM, PTG, PTI, MAPA

  • Academic papers

  • Presentations

  • Live activities

  • Clarifying specific questions, either live or within a deadline

Check the Tutor Resolution Policies by clicking here.

Service modalities

  • Deadline-based resolution

You already have the assignment and know when it needs to be submitted. The tutor solves everything step by step and delivers it by the agreed deadline.

  • Live resolution

You schedule a time to solve the activity in real time, directly through the platform’s chat. The tutor works through the task and sends the answers as the session progresses.

In either type of service, after payment confirmation, you will have access to the selected tutor through the platform chat for up to 7 days after the service is completed to clarify any questions.

Communication and follow-up

  • You communicate with the guru through the platform chat

  • You can ask questions during the service

  • After delivery, you can still ask questions and request adjustments to the solution

  • All history is recorded for your security

Didn’t find your subject?

Don’t worry — we support all courses and subjects.

Some subjects may appear under different names. In this case, you can:

  • Choose the closest subject

  • Or click on “I didn’t find my subject” and manually enter the information, associating the subject with its area of knowledge

If you still have questions, just contact our support team.

How to submit an activity?

Submitting an activity on Meu Guru is quick and takes less than one minute.

From your dashboard, go to the Tutors tab and click Submit activity.

If you already have the activity and know the deadline, simply:

  • Upload the activity files or images

  • Enter a title

  • Clearly explain what needs to be done

  • Set the delivery date and time

  • Select the subject or click “I didn’t find my subject”

  • Attach supporting materials such as slides, lists, or previous exams (optional)

After submission, your request will be made available so gurus can send proposals.

If the activity takes place on a specific date and time, you can choose the live resolution option. In this case, you schedule the session, set the duration, select the subject, explain the format of the activity, and upload supporting materials. At the scheduled time, the tutor will be live in the chat, working through the questions with you.

The more detailed your request is, the better and faster the proposals you receive will be.

Pricing

At Meu Guru, there is no fixed price for tutor-based resolutions.

You suggest an initial amount and receive proposals from different gurus. Prices vary according to the complexity of the activity, the deadline, and the tutor’s level of education.

In most cases, prices are lower than the proportional cost of traditional hourly tutoring, thanks to the competition among professionals on the platform.

Submitting a request and receiving proposals is completely free. Payment only occurs after you choose the tutor who best meets your expectations.

Guarantee

After the resolution is delivered, you have up to 7 calendar days to activate the guarantee if any issue occurs. There is also the option to add an “Extended Guarantee” after submitting a request on the platform. By paying a small symbolic fee, you can extend your service guarantee from 7 to 30 days.

The guarantee covers corrections to the activity and, in specific cases, a refund of the amount paid.

Full or partial refunds may occur in situations such as:

  • Low accuracy (below 60%)

  • Failure to deliver the activity

  • Incomplete delivery

  • Significant delay in delivery

There are no refunds in cases of omission of information by the student, communication outside the platform, or when there is prior consent between the student and the tutor regarding limitations of the activity.

All rules exist to ensure transparency, security, and quality for both parties.

Payment methods

Payment is made only after the tutor is selected.

Available methods are:

🇧🇷 Brazil:

  • PIX (instant confirmation)

  • Credit card (installments up to 12x)

  • PayPal

🌎 Other countries:

  • Stripe (credit and debit cards)

  • PayPal

The amount paid is only released to the tutor after the activity’s guarantee period ends.

Supported subjects

Meu Guru supports all subjects and courses, from high school and higher education to PhD level, across all areas of knowledge.

If you cannot find your subject by name, you can select a similar subject or click “I didn’t find my subject”, assign it to an area of knowledge, and enter it manually.

If you still have questions, our support team can help you choose the correct option to ensure your request reaches the right gurus.

(add support link)

Boost and Favorite Guru

To increase the chances of receiving proposals faster, Meu Guru offers two features:

Boost highlights your request on the gurus’ dashboard for 2 hours, pinning it to the top and signaling urgency. Requests with Boost usually receive proposals up to five times faster.

Favorite Guru allows you to invite tutors who have assisted you previously. When this option is activated, your request is highlighted on those gurus’ dashboards, increasing the chances of repeating a great experience.

Meu Guru Manifesto

Meu Guru was created to solve a real problem in academic life: the lack of support at the moment students need it most.

We believe that learning goes beyond finding answers. It’s about understanding, growing, and gaining confidence throughout the process. That’s why we created a platform that brings together advanced Artificial Intelligence and expert tutors, offering different paths for different needs.

Our commitment is to clarity, quality, and academic responsibility.

Every resolved activity, every explanation delivered, and every service provided follows the same principle: helping students move forward with confidence and autonomy.

We value students’ time, respect deadlines, and prioritize transparency at every stage. Here, students choose how they want to learn and count on real support to achieve their goals.

Meu Guru does not replace effort. It enhances learning.

We are support when questions arise, direction when clarity is missing, and partnership throughout the entire academic journey.

Check out our Code of Honor Policy.

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