If you’re having trouble making a withdrawal, make sure you check these points:
Withdrawals must go back to the same method you deposited with.
Apple Pay/Google Pay: Only available on supported platforms. See below.
⚠️ If you see a “one payment method” error, double-check your payment method before contacting Support.
Payment Method | Web | iOS | Android | Notes |
Apple Pay | ✅ | ✅ | ❌ | Not IE/Chrome |
Google Pay | ✅ | ❌ | ✅ |
|
Visa/Mastercard Debit | ✅ | ✅ | ✅ |
|
Trustly | ✅ | ❌ | ❌ | Web Only / Pop-ups must be enabled |
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