Wetin na MikashBoks Digital Osusu? | MiKashboks na wan digital Osusu platform way dae help you for dae make you contributions through you Afrimoney wallet, nd make sure say you money dae na safe place. You dae also able for dae receive you payout to you wallet way you turn reach. |
How for begin use-am? | For begin use this app, all you need for do na for download nd install the app from Play Store. Then you go sign up nd create you account. |
Wetin go happen if a member fail for make payment?
| If any member fail for make a contribution, den kin make the deposit na the next round. In case any member nor receive den full payout due to way other member fail for make a payment, den go receive the outstanding balance na the following round way den make the payment. |
Ormos members dem kin dae na group? | You kin add as many members as you want. |
Wetin go happen if a member nor get a smartphone? | Any member way nor get smartphone kin contribute through the USSD prompt way the group admin go begin. |
What if r nor able for make a contribution? | First, na for make sure say you check you available balance inside you wallet. Second, make sure say you get a stable network connection (data). If all-tin okay then reach out to MiKashBoks Support desk for assistance. |
Wetin for do if r nor receive me payout way na me turn?
| If you nor receive you payout way you turn reach, nor worry. Contact the group admin for assistance. Member say, you contributions den secure, nd the system dae make sure say nobody nor dae able for runaway with the money. |
How for get help? | If you get any issues, feel free for reach out to the MiKashBoks Help Desk. You kin contact we through a phone call or WhatsApp we na this number +232 77-775-776. We go able for assist you with you concerns. |
Na free? | MiKashBoks app na free for dae use, but you go also get for dae pay a small MiKashBoks fee of 2% for mobile moeny transactions. |
Wetin the Admin (Boardman, Susu master) dae do? | The Admin way we kin call the Boardman or Susu Master responsible for dae manage the group, coordinate contribution dem, process payouts nd for dae settle any group-related issues or disputes dem. |
Wetin for do if r forget me password? | If you forget you password, you kin request a password reset. We go send OTP (One-Time Password) message to the phone number way you use during Sign-up. Enter the OTP, set new password nd confirm am for make you regain access to you account. |
R go able for add other mobile money number to me account? | Yes! You kin make deposits from either you yone wallet or from you friend ein wallet sef. |
R go able for dae see other members den contributions? | You kin view other members den contributions way you click the 'Members' icon na the app, nd you go also dae receive notifications through SMS. |
R go able for lef any group? | After way the cycle don done, you kin exit the group, but you still need for pay you dues. |
Wetin r need for begin? Android nd Mobile money (Afrimoney or Orange money)? | For begin, make sure say you get Android phone nd you bin don register for Afrimoney or Orange money. |
R go able for access me MiKashBoks Digital Osusu if me phone loss? | You kin log into you MiKashBoks account from any Android phone. Just download the app nd sign-in. |
How r go know if me payment successful? | You go dae receive confirmation of you payment inside the app nd through SMS notification. |
R go able for invite any body way nor dae na me contact list? | You kin invite somebody way nor dae na you contact list inside the app way you dae enter or add the members den phone numbers. |
Wetin go happen if somebody lef the group way na den turn? | MiKashBoks Osusu dae woke with community trust, so the group members den kin know nd trust each other. If somebody wan for leave the group, All-man go know nd kin reach out to them for rejoin. For any missed contributions, den kin make the payment na the next round. |
How we go trust Afrimoney or Orange money? | MiKashBoks nd Afrimoney or Orange money na separate companies dem way dae as partners. We dae use Afrimoney nd Orange money den system for send money, nd the group funds dae na den wallet. But Afrimoney nd Orange money nor dae access you money, nd you get full control over deposits nd withdrawals. In case of any issue, we Support team go use the group information for assist you. |