In case something went wrong with one of your video recordings, don't worry, the video files are backed up on your phone.
You can see if there are any files to recover in the Mikme App under Settings > Recoverable Files (it only shows when there are files to recover). 

Why can this happen?
This might occur when your Mikme ran out of battery, your App crashed or the Bluetooth connect to your Mikme got lost while recording. Then your video and audio couldn't be synced automatically by the app. 


What do I have to do?

  1. Get the Video file from the Recovered Mikme Files from your phone. Go to Files > Mikme > Recovered Mikme Files and get the missing file. If your using a Mac we recommend you upload it to your iCloud.
  2. Turn off your Mikme, connect it to a computer and turn it on again. The Mikme will light up orange, go into storage mode so that you can get the saved audio file.
  3. Use a 3rd party program like iMovie, FinalCut or PremierePro to put your audio and video files back together.


Happy Creating !


Did this answer your question?