Today, November 2nd, we released a few new enhancements to the admin payroll process. These changes are designed to make payroll smoother, easier to understand, and ultimately, less time-consuming for everyone!
✨ What’s new:
🔒 Approve All is locked until payments are generated. If any statement is missing a payment record, Approve All is greyed out, with a tooltip saying why when hovering over the button. Statements marked as not paid don’t block it. This safeguard will ensure customers cannot approve payroll when payment numbers are missing.
Note: the change to Approve All only applies to regions that use payment numbers!
💸 “Regenerate Reports” / “Download All” is now “Generate Payments”. Same button, same behaviour, clearer name. This step creates the payment records for checks AND ACH, and that’s where the confusion came from.
🏦 Clearer ACH messaging. When a run has no checks, the payment number popup now tells admins to hit Continue to apply ACH payment numbers. The button says Continue instead of Download.
↪️ Admins can unapprove themselves. There’s a new Unapprove All button on producer, hauler, vendor and weekly advance pay. It only works before the published date. If there is a need to unapprove after the published date, please continue to reach out to us for assistance.
📆 Haulers don’t see statements until the publish date. Approved hauler statements stay hidden on the hauler portal until they’re published (just like how it works for producers today).
Questions or concerns? Contact your Account Manager or reach out to us by clicking our resident cow, Mooreen, in the top right corner. By clicking on Mooreen, you will have access to our self-service Article Library and immediate assistance from our AI assistant. Our live agent support team is available 7:00 AM-9:00 PM ET.