Ensuring that the information in a Pre-Delivery or Delivery Report is accurate is important - if there were any changes to the load a Driver logged, or the Pre-Delivery / Delivery Report were not sent, you'll be able to generate a Delivery Report right from the Web Portal!
Follow the bellow steps to generate either a Pre-Delivery or Delivery Report!
Delivery Reports can only be generated / sent if there is a Dropoff present on the Route. If there is no Dropoff present on the Route, you will generate a Pre-Delivery Report with the following steps.
Locate the load you’re wanting to generate a Delivery Report on, and select the Inspect Route Session option
To the right of ‘VIEW ACTIVITY LOGS’ you will see a kebab menu (3 vertical dots) - click the kebab menu
If a Delivery Report has not yet been generated, you’ll see the options ‘Generate Delivery Report’; the ‘View Delivery Report’ will be present, but greyed out
If a Delivery Report was already generated and sent, you’ll see the options ‘Regenerate Delivery Report’, and ‘View Delivery Report’
Once your Pre-Delivery or Delivery Report has been generated, the Report will appear with a green banner to confirm it was a success!
Still have questions? Hit the chat button in the bottom right corner of your screen to send a message to Milk Moovement’s 24-hour support line!