General Help

Shipping, currency, software, taxes, warnings/prompts, and product details.

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23 articles in this collection
Written by Jim S, Lauren Davis, Michele H and 1 other

What is the amount charged for VAT / Tax in my country?

Will there be an additional tax on my order? How much is the VAT tax?

Written by Michele H
Updated over a week ago

Making an Album and Adding Pictures

Putting photos in an album and starting a project

Written by Michele H
Updated over a week ago

Wall Art: Acrylic, Metal, and Canvas

Finishings and Sizing for Wall Decor.

Written by Michele H
Updated over a week ago

Update to Layouts in Margins

Information on a recent update modifying 0.25" margins to 0.5"

Written by Jim S
Updated over a week ago

View Used/Unused Photos

How do I see which photos I have or haven't used in my project?

Written by Troy Robertson
Updated over a week ago

Mojave vs. High Sierra features

The difference in Mimeo Photos features between Mojave and High Sierra.

Written by Jim S
Updated over a week ago

International Currency Support

Which currencies does Mimeo Photos support?

Written by Troy Robertson
Updated over a week ago

What language is Mimeo Photos in?

Does Mimeo Photos support language localization? 12 supported languages.

Written by Troy Robertson
Updated over a week ago

Can I duplicate a project?

How to duplicate an existing Mimeo Photos project. Making a copy of your project.

Written by Troy Robertson
Updated over a week ago

Product Dimensions for Mimeo Photos

Product dimensions for all of our product offerings. Product sizes.

Written by Troy Robertson
Updated over a week ago

How do I preview my calendar?

How do I preview each month spread of my calendar before I order?

Written by Troy Robertson
Updated over a week ago

Change your project's size/dimensions

At any time, you can change the dimensions of your project.

Written by Lauren Davis
Updated over a week ago

Mimeo Photos paper quality

Are Mimeo Photos photobooks the same quality as Apple Photobooks?

Written by Troy Robertson
Updated over a week ago

How to Rename your Project

Learn how to change the name of your Mimeo Photos project under 'My Projects'

Written by Troy Robertson
Updated over a week ago

What does the red exclamation sign mean?

Why did a red exclamation point pop up on my picture?

Written by Michele H
Updated over a week ago

How do I delete a project?

How do I remove a Mimeo Photos project from "My Projects".

Written by Troy Robertson
Updated over a week ago

Import Your Photos into Mimeo Photos

Add images from your Apple Photos Library, a pre-made Photo Album, and add more photos to your project

Written by Jim S
Updated over a week ago

Creating Your Order

How do I preview my project?

How can I preview my project? What will my photobook look like?

Written by Jim S
Updated over a week ago

Shipping & Delivery

Differences between APO DPO FPO

How do I add a military address? Army Post Office, Fleet Post Office, Diplomatic Post Office

Written by Michele H
Updated over a week ago

What are the shipping timelines for domestic USA?

Estimated shipping timelines for the United States of America

Written by Troy Robertson
Updated over a week ago

Does Mimeo Photos ship internationally?

Where do we ship? USA, Europe, Australia, Canada, Japan, and more!

Written by Michele H
Updated over a week ago

Delivery Methods & Shipping Costs

Mimeo Photos delivers photo products around the world. See what options are available for your item's final destination.

Written by Lauren Davis
Updated over a week ago

Returns Policy

What is Mimeo Photos' return policy?

Does Mimeo Photos have a return policy? There is an issue with my order.

Written by Jim S
Updated over a week ago