What you will learn
Drivers are the categories of work a team can leverage to improve the Most Important Number. This article explains how to create and manage Drivers. Specifically, it covers:
Navigating to Drivers within a plan
Creating Drivers
Scoring Drivers
Putting Drivers In Focus (and out of Focus)
Completing the Driver Impact
Deleting a Driver
Adding an Action Item to a Driver
Key terminology
Plan: Plans house the Most Important Number (MIN), Drivers, and the Key Performance Indicator (KPI) scoreboard. There is always a top-level plan for the organization. There can also be sub-plans for each department and team.
The Most Important Number (MIN): The Most Important Number is the one Key Performance Indicator, above all others, that measures the success of that Plan. It aligns the team to a common outcome. The MIN is visible on the main Plans page.
Driver: Drivers are the categories of work that can be leveraged to improve the MIN. Drivers represent all the work your team can do and is where you make decisions on what work to do to improve the MIN.
Action Item: Action Items are high-impact tasks team members complete to improve a Driver and the Most Important Number. It is through Action Items that we hold ourselves and each other accountable for doing the right work in the right order at the right time.
Making it happen
The Plans and MINs tab in the navigation bar allows you to access every plan you participate in. Pinning a plan creates a shortcut in the dropdown menu for easy access. Selecting the Plans and MINs tab allows you to see all plans you participate in.
On the main Plan page, the Most Important Number is at the top and the drivers are listed below.
Drivers are the categories of work your team can leverage to improve the Most Important Number.
Drivers are scored on a scale from 1-10 on how well the team is currently leveraging that Driver to improve the MIN
In Focus Drivers represent what is most critical to focus on
This video provides a detailed demonstration of creating and managing Drivers
Pro-tip
This pro-tip video demonstrates how to use the three vertical dot ellipse to move a Driver to a different plan