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Creating and managing the Most Important Number™ (MIN) and Key Performance Indicators (KPIs)

The Most Important Number (MIN) and Key performance Indicators (KPI) measure success

Rebecca Pavel avatar
Written by Rebecca Pavel
Updated over 3 years ago

What you need to know

It is impossible to determine success without clearly defined metrics. This article explains how to create and manage the Most Important Number(MIN) and Key Performance Indicator (KPI) scoreboard. Specifically, it covers:

  • Navigating to the MIN and KPI scoreboard

  • Creating a KPI

  • Adding the plan and actual data sets to a KPI

  • Updating KPIs (Including the MIN)

  • Adding additional data series to a KPI

Key terminology

  • Most Important Number (MIN): The Most Important Number is the one Key Performance Indicator, above all others, that measures the success of the organization (or the team)

  • Key Performance Indicator (KPI): A Key Performance Indicators is a quantifiable measure of performance over time for a specific objective

  • Data series: A category of data. Every KPI has a Plan and Actual data series. Additional series can be added as required.

  • Data set: Specific data points within a data series

  • KPI Status: A KPI is either On Track (green), At Risk (orange), or Falling Behind (red) based on the actual data relative to the plan. If there is no plan and actual data the KPI shows a No Status (grey).

Making it happen

Near the top of every plan is a condensed view of the Most Important Number.

The Most Important Number (MIN) is at the top of every plan

Selecting the MIN chart opens an expanded view.

The Most Important Number (MIN) expanded view

Hover over data points to see the plan and actual values for a specific date.

Hover over Hover over data points to see the plan and actual values for the Most Important Number (MIN) or a KPI

Select the chart again to enter data.

Enter data into the Most Important Number(MIN) or a KPI

The KPI tab on the plans page takes you to the KPI scoreboard, where you can access all the KPIs for that plan including the MIN.

The KPI tab on the plans page takes you to the KPI scoreboard, where you can access all the KPIs for that plan including the MIN

The KPI scoreboard is also where to go to create KPIs as outlined in this video.

Create Key Performance Indicators (KPIs)

Once a KPI is created, follow this video to enter the Plan and initial Actual data points.

Enter the initial enter the Plan and initial Actual data points in a Key Performance Indicator (KPI)

Keeping the Most Important Number and KPIs up to date is essential. This video explains how to enter data and keep KPIs up to date.

Update data in Key Performance Indicators (KPIs)

This video explains how to add additional data series beyond the Plan and Actual.

Add additional data series in Key Performance Indicators (KPIs)

Pro-tip

Typically the Most Important Number is a single KPI, but if there are two metrics that require equal billing, this pro-tip video explains how to add a secondary KPI to the Most Important Number.

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