What is Mindbloom's refund policy? | Mindbloom Help Center

Please look below for a summary of the milestones that, once surpassed, determine the refund amounts available.

For new clients:

Full Refund
- You cancel 24+ hours before your initial consultation
- Your clinician determines that you are ineligible for treatment
$99 charge
- You cancel within 24 hours of your initial consultation
- You cancel after your initial consultation but before the initial medication and Bloombox ship
$588 charge
- You cancel after your initial medication and Bloombox ship but before your second medication ships
No Refund
- You cancel after all your medication ships

For returning clients who purchased a 6-session program

Full Refund
- You cancel 24+ hours before your initial consultation
- Your clinician determines that you are ineligible for treatment
$150 charge
- You cancel within 24 hours of your initial consultation
- You cancel after your initial consultation but before the initial medication and Bloombox ship
No Refund
- You cancel after all your medication ships

For returning clients who purchased an 18-session program

Full Refund
- You cancel 24+ hours before your initial consultation
- Your clinician determines that you are ineligible for treatment
$150 charge
- You cancel within 24 hours of your initial consultation
- You cancel after your initial consultation but before the initial medication and Bloombox ship
$594 charge
- You cancel after your initial medication ships but before your second medication ships
$1,188
- You cancel after your second medication ships but before your third medication ships
No Refund
- You cancel after all your medication ships

For further details, please contact our Support team via SMS: 844-225-8844.