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How can better customer service with Gorgias increase my sales?

Updated over 3 months ago

This is a crucial point that is often underestimated. Fast and efficient customer service has a direct impact on your revenue:

Increased conversions: Instantly answering questions from customers about to buy eliminates hesitation and promotes sales.

Increased loyalty: Providing positive customer service transforms an ordinary customer into a loyal ambassador, who will return to buy and spread the word about your brand.

Transforming support into sales: Creating canned responses (“macros”) that answer questions while suggesting relevant products, thus transforming a simple request into a sales opportunity.

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