This is a crucial point that is often underestimated. Fast and efficient customer service has a direct impact on your revenue:
Increased conversions: Instantly answering questions from customers about to buy eliminates hesitation and promotes sales.
Increased loyalty: Providing positive customer service transforms an ordinary customer into a loyal ambassador, who will return to buy and spread the word about your brand.
Transforming support into sales: Creating canned responses (“macros”) that answer questions while suggesting relevant products, thus transforming a simple request into a sales opportunity.
How can better customer service with Gorgias increase my sales?
Updated over 3 months ago
