Overview
Resetting an automation group to zero moves students back to the starting point of the automation sequence for that group. Schools most commonly do this at the end of a quarter or semester when policies reset (for example, a tardy policy). You’ll learn how to reset all automation groups at once, how to reset a single automation group, and how to schedule recurring resets using Reset Counter Automatically.
Permission Level: Owner | District Manager
In this article:
● Reset all automation groups: You can permanently reset all automation counters across Minga from the Minga Resets page.
● Reset one automation group: You can reset counters for a single automation group for all students or a filtered selection.
● Schedule automatic resets: You can enable Reset Counter Automatically and set a frequency aligned with your term dates.
Important: A full reset from Minga Resets is permanent once confirmed.
How to use automation counter resets
You can reset counters from either a global reset page (all automation groups) or from inside a specific automation group (one group, targeted students).
How to update all automation groups back to zero
You can reset ALL automation groups to zero by using the global reset option in Settings.
Step-by-step guide to resetting all automation groups to zero
Step-by-step guide to resetting all automation groups to zero
Navigate to Settings
○ Open the admin settings area for your Minga environment.
Click the Settings tab
○ The Settings tab contains system-level configuration options.
Click Minga Resets
○ Minga Resets contains reset actions that affect system-wide data.
Click Reset next to Automation Counters
○ This action resets all student behavior counters back to 0 for every automation group.
Confirm the reset when prompted
○ The confirmation prompt warns that resetting all automation counters is permanent.
Important: Resetting Automation Counters from Minga Resets resets all automation groups, not just one policy (for example, it resets tardies and any other automation group counters).
How to update specific automation groups back to zero
You can reset ONE automation group to zero by opening the automation group in Behaviors → Automations and setting the counter value to 0.
Step-by-step guide to resetting one automation group to zero
Step-by-step guide to resetting one automation group to zero
Navigate to Behaviors.
○ Behaviors is where automation groups are created and managed.
Click the Automations tab.
○ The Automations tab lists each automation group (for example, a tardy policy automation group).
Select the automation group you want to reset.
○ Open the automation group whose student counters should return to the starting step.
Click the Edit icon (pen/pencil) in the top right corner.
○ The automation group opens in edit mode so counter reset options can be configured.
Use the manual counter reset dropdown to choose who to reset.
○ Select All Students to reset everyone in that automation group to 0.
○ Select Select Students to reset a filtered set of students.
Filter and select students (only for Select Students).
○ Filter by Grade, Role, List, or Group, then click Apply filters.
○ Select the students you want to reset, then click Select.
Enter 0 in Automation Counter Value.
○ Entering 0 resets the behavior count for the triggering behavior back to zero for the students you selected.
Click Update.
○ Minga applies the new counter value, placing the selected students at step 0 for that automation group.
Tip: Resetting students to step 0 means the next occurrence of the triggering behavior assigns the first step consequence in your sequence (for example, the first tardy assigns a Tardy Warning).
How to schedule automatic resets for an automation group
You can schedule recurring resets for an automation group so counters reset automatically at set times (for example, at the start of each semester).
Step-by-step guide to scheduling automatic resets for an automation group
Step-by-step guide to scheduling automatic resets for an automation group
Navigate to Behaviors → Automations and open the automation group
○ Use the same automation group you want to reset on a schedule.
Click the Edit icon (pen/pencil)
○ Edit mode shows reset scheduling settings.
Locate Reset Counter Automatically and toggle it on
○ Turning this on enables scheduling options.
Set the reset Frequency
○ Choose a frequency option that matches your policy calendar.
Configure a custom schedule (recommended for term-based policies)
○ Select Custom and enter your semester dates so the schedule matches your school term.
Set the reset time to 12:01 am
○ The provided best practice is 12:01 am so resets occur outside school operating hours.
Important: Automatic resets affect only the automation group where Reset Counter Automatically is enabled, not all automation groups.
Additional features or settings
Reset methods comparison
You can choose between a global reset and a single-group reset depending on the scope you need.
Reset method | What it resets | Where you do it | Available to |
Reset Automation Counters | All automation groups across Minga | Settings → Minga Resets | Owner, District Manager |
Manual counter reset to 0 | One automation group for selected students or all students | Behaviors → Automations → Edit | Owner, District Manager |
Reset Counter Automatically schedule | One automation group on a recurring schedule | Behaviors → Automations → Edit | Owner, District Manager |
Further reading
● Creating a progressive discipline framework using automatically assigned consequences: This article explains how automation groups assign consequences based on behavior thresholds.
● How to update student counters to the correct step in your progressive discipline automations: This article explains how to set counters to a specific step value (not just 0) for individual students.
Troubleshooting
Troubleshooting
● Issue: The wrong automation group was reset.
○ Solution: You can avoid repeat mistakes by confirming the automation group name in Behaviors → Automations before clicking the Edit icon and applying a manual reset.
● Issue: Students are still receiving higher-step consequences after a reset.
○ Solution: You can confirm the reset applied by reopening the automation group and checking that Automation Counter Value was updated to 0 for the intended students.
● Issue: Automatic resets are not happening on the expected date.
○ Solution: You can correct the schedule by opening the automation group in Behaviors → Automations, clicking the Edit icon, confirming Reset Counter Automatically is on, and verifying Frequency, date range (for Custom), and time (example best practice: 12:01 am).
● Issue: You need to reset only one grade level or group, not everyone.
○ Solution: You can reset a targeted set of students by choosing Select Students, filtering by Grade, Role, List, or Group, clicking Apply filters, and then updating Automation Counter Value to 0.
FAQs
FAQs
How do I reset all automation groups back to zero at once?
You can reset all automation groups back to zero at once by opening Settings → Minga Resets, clicking Reset next to Automation Counters, and confirming the permanent reset.
How do I reset a single automation group back to zero?
You can reset a single automation group back to zero by opening Behaviors → Automations, selecting the automation group, clicking the Edit icon, choosing All Students or Select Students, entering 0 in Automation Counter Value, and clicking Update.
What does “step zero” mean in a progressive discipline automation group?
“Step zero” means the student has a behavior counter value of 0, so the next occurrence of the triggering behavior starts the sequence at the first defined step (for example, the first tardy assigns a Tardy Warning).
How do I reset automation counters automatically each semester?
You can reset automation counters automatically each semester by enabling Reset Counter Automatically in the automation group’s edit settings, selecting Custom, entering the semester date range, and setting the reset time to 12:01 am.