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Product Management - Using duplicate barcodes

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

Note: This feature is only available when manually creating products, this won't work if they are being imported from an Integration.

Errors can include

  • Another Product (SKU: ) is already using this EAN Barcode!

  • Another Product (SKU: ) is already using this UPC Barcode!

If you or your 3PL client wish to have multiple products share the same barcode e.g. Box1A, Box1B, Box1C please do the following:


3PL

For 3PL database customers, please follow the steps below:

  1. Go to Clients then Overview.

  2. Find the Client.

  3. Click Actions then Edit.

  4. Next Defaults.

  5. Turn on AllowDuplicateBarcodes.

  6. Repeat for other clients.


Multi-Channel

For Multi-Channel database customers, please follow the steps below:

  1. Go to Settings then Client Settings.

  2. Click Defaults.

  3. Turn on AllowDuplicateBarcodes.

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