Overview
Allocating orders and clients to channels enables some advanced additional features within the system.
They are used to separate brands or order sources. The system comes with set channels setup for the main sales sources such as Shopify, eBay & Amazon.
Create new channel
To create a new order channel please do the following:
Click Orders then Channels.
Next, click Add New Channel.
(3PL Only) Select the Client.
(Optional) Select the Colour.
Choose the Logo or keep as Custom.
Custom will be made up of the Name and the Colour to create a logo.
Enter the Name for the new order channel.
(Optional) Enter a Description.
Make it Active.
Finally, click Add.
Now - when you add a connection to an external source (eBay, Amazon, Shopify, etc.) you can choose which channel it relates to.
Changing the colour of a channel
To change the colour of a channel, go to Orders then click Channels. Find the channel you want to change the colour of. Click Edit. You will then be able to change the colour of the channel.