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3PL Client - Create a 3PL Client

Tom Higgs avatar
Written by Tom Higgs
Updated over 3 weeks ago

This article explains how to create, manage and update a 3PL Client.

Video Walkthrough


Creating a new client manually

To set up a new 3PL client account on your 3PL Database, please do the following:

  1. Click Clients then Add New Client.

  2. Next, fill in the Client's information.

  3. The following fields appear on the General tab -

    • Short Name - This will show as the Client name when viewing Orders, Products etc in Mintsoft. It is also used for account codes to identify your customers on accounting platforms etc.

    • Name - Full name of the client.

    • Code - Enter a code name for the client (Optional).

    • Brand Name - This can be used as an alternative name for the client.

    • Contact Name - A name of a contact for the client.

    • Contact Number - A number for the named contact.

    • Address - Address data contact information is optional but recommended if the client ships internationally.

    • Additional Info - Any additional information to note.

    • Contact Email - An email for the named contact.

    • OnStop - This toggle is utilised when you need to temporarily suspend activity on the 3PL Client's account, such as in the case of an unpaid bill.

    • Accounting Integration Type - If used, select the accounting integration you use to invoice the 3PL Client, if you use Mintsoft to invoice clients, select None.

    • Customer Registration Number (CRN) - If used, enter your clients CRN.

  4. The additional tabs are split across three articles -

    • Information on the Picking Cost, Storage Cost and Goods In tabs can be found in our Adding Costs help guide.

    • Information on the Defaults tab can be found in our Defaults help guide.

    • Information on the Customs Information tab can be found in our Shipping Internationally help guide.

  5. Once you have finished creating your 3PL Client, click Add.

Once you have created a 3PL Client, you must add 3PL Client Users.


Creating new clients in bulk

To set up new client accounts in bulk to Mintsoft, please do the following:

  1. Click Clients then Overview.

  2. Next, click Upload Clients.

  3. Then, click Download Template.

  4. Populate the downloaded CSV with the information.

    • Remember to remove the example client (TestClient) before uploading.

  5. Back on Mintsoft click Choose File.

  6. Select the CSV.

  7. Finally, click Upload.

Once you have created a 3PL Client, you must add 3PL Client Users.

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