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Order Management - Cancelling and deleting an order

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

If you need to delete an order in Mintsoft, it has to be cancelled before it can be deleted. You can do this in one step from the Orders Overview page.
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To cancel and delete an order, please follow the steps below:

  1. Click Orders then Overview.

  2. Search for the order.

  3. Tick the order.

  4. Select Cancel and Delete Order from the Bulk Actions dropdown.

  5. Click Go

If you need any assistance with this, please raise a new case online and reference the title of this article.

FAQ

Can we see deleted orders?

Once an order has been deleted from Mintsoft, the record of it will also be removed. If you require any information regarding the deleted order, please raise a new case online and reference the title of this article, the support team will be able to retrieve this information.

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