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Shopify - array contains unpermitted members

Tom Higgs avatar
Written by Tom Higgs
Updated over 2 months ago

The error (Order Number: Message: ShopifyConnector/CreateFulfillment -> Error Message: {"errors":{"line_items":"array contains unpermitted members"}}) from Shopify typically occurs due to a dropped connection during fulfillment or because the order has already been marked as fulfilled in Shopify.

To resolve this issue please review the steps below:

  • Check if the order is already marked as fulfilled in Shopify.

  • If not, it may be a connection issue that occurred during the fulfillment process.

  • Go to Connect then Import Errors in Mintsoft.

  • Tick the affected order, then from the Bulk Actions drop-down, select Resync Connect Action.

By following these steps, you should be able to resolve the error.

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