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VisualSoft Integration

Tom Higgs avatar
Written by Tom Higgs
Updated over 2 months ago

VisualSoft Integration Features

  • Order sync

  • Stock and Product sync

  • Despatch Updates (Status)


Prerequisite - Generating API Keys

Please contact your VisualSoft account manager to get API credentials.

Note: This may incur additional charges from VisualSoft.

The site must also be on Visualsofts Ingress Layer please confirm this with your account manager before trying to connect.


Setup the connection in Mintsoft

To set up the Visual Soft integration with Mintsoft, please follow the steps below:

  1. Click Connect then Order Integrations.

  2. Click VisualSoft then Create New.

  3. (3PL Only) Select the Client.

  4. Select the Warehouse and Channel.

  5. Set the Frequency.

  6. Enable Stock Sync and set the Stock Sync Frequency.

  7. (Optional) Set an Order Prefix.

  8. Make the connection Active once ready.

  9. Enter the VS Endpoint.

    • The VS Endpoint needs to have the following at the end: /api/soap/service/3.

    • You may be given a different URL by Visualsoft, but Mintsoft only supports this URL structure with version 3.

  10. Enter the VS Client ID, VS Username and VS Password.

  11. (If using Dev Sites) Enter the HTAccess Username and HTAccess Password.

  12. Enable Sync New Products and set a Product Sync Frequency.

  13. (If Stock is not syncing/ Products not importing) Enable Use V5 Stock Sync.

    • This toggle is used for both Product sync and Stock sync

  14. Finally, click Add.


Orders not importing

The GetNewOrders call will download all orders that have not yet been marked as downloaded. By default, this will only return orders with a payment received order state and will exclude Visualsoft test orders.

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