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International Shipping - Configuration and Setup

Tom Higgs avatar
Written by Tom Higgs
Updated over a week ago

Overview

To ship internationally you must supply certain information regarding your products by providing Customs Information. On Mintsoft you can enter the following customs information:

  • VAT Number.

  • EORI Number.

  • NI EORI Number.

  • IOSS Number.

  • PPI Number.

  • UKIMS Number.

  • VOEC Number.

As well as configure the following:

  • Vat Exempt Toggle.

  • Default Customs Description.

  • Default Country Of Manufacture.

  • Default Commodity Code.

  • Default Material.

Note: EORI and VAT export numbers must start with the GB prefix if you are shipping from the UK.

To get products ready for international shipping, they will need the following:

  • 8 Digit Commodity Code / Harmonized Tariff Code (HS Code).

  • Country of Manufacture / Origin.

  • Shortened Customs Description (e.g. T-Shirt).

Mexico RFC Tax Number

You can now add Mexican RFC numbers to orders. The RFC field is available when you:

  • Create orders manually

  • Edit existing orders

  • Generate shipments on the scan actions page

Integration support

We've added RFC field mapping for Shopify order imports. When orders come from Shopify, the RFC field automatically transfers to your system.

Courier support

We currently send RFC data to these couriers:

  • Intersoft

  • DHL

  • Parcelhub

We'll add support for more couriers and integrations in the coming months.


Adding Customs Information - Multi-Channel Warehouses

If you are a Multi-Channel customer on Mintsoft and want to add Customs Information, please do the following:

  1. Click Settings then Client Settings.

  2. Next, click the Customs Information tab.

  3. Fill out the following:

    • VAT Number.

    • EORI Number.

    • Northern Ireland EORI Number.

    • IOSS Number.

    • PPI License Number.

    • UKIMS Number.

    • VOEC Number.

    • 3PL Accounting Client is VAT Exempt - Toggle this ON if the client is Vat Exempt.

    • Default Customs Description - If needed, you can set the default customs description for your 3PL client's products.

    • Default Country Of Manufacture - If needed, you can set the default country of manufacture for your 3PL client's products.

    • Default Commodity Code - If needed, you can set the default commodity code for your 3PL client's products.

    • Default Material - If needed, you can set the default material of your 3PL client's products.

  4. Finally, click Save.


Adding Customs Information - 3PL Warehouses

If you are a 3PL Mintsoft customer you will need to add Customs Information for each client that ships internationally, to add the Customs Information, please do the following:

  1. Click Clients then Overview.

  2. Find the client you want to update.

  3. Click Actions then Edit.

  4. Next, click the Customs Information tab.

  5. Fill out the following -

    • VAT Number.

    • EORI Number.

    • Northern Ireland EORI Number.

    • IOSS Number.

    • PPI License Number.

    • UKIMS Number.

    • VOEC Number.

    • 3PL Accounting Client is VAT Exempt - Toggle this ON if the client is Vat Exempt.

    • Default Customs Description - If needed, you can set the default customs description for your 3PL client's products.

    • Default Country Of Manufacture - If needed, you can set the default country of manufacture for your 3PL client's products.

    • Default Commodity Code - If needed, you can set the default commodity code for your 3PL client's products.

    • Default Material - If needed, you can set the default material of your 3PL client's products.

  6. Finally, click Save.


Adding customs data to products - In Bulk

Once the EORI/ VAT Number has been added, the next step is to prepare your products to ship internationally, you can either do this in bulk or manually for each product. To add the Customs Data to Products in bulk, please do the following:

  1. Click Products then Extras.

  2. Next, click Upload Products then Download Template.

  3. Populate the following columns on the Spreadsheet.

    • SKU.

    • CommodityCode: This must be precisely 8 digits for some couriers.

    • CustomsDecription: This should be a shortened version of the product description.

    • CountryOfManufacture.

  4. All other columns can be left blank.

  5. Once finished, save the Spreadsheet, now you can upload the file.

  6. (3PL Only) Select the Client.

  7. Select the Warehouse.

  8. Click Choose File and browse for the CSV.

  9. Finally, click Upload.

Adding customs data to products - Manually

To add the Customs Data to Products manually, please do the following:

  1. Click Products then Overview.

  2. Search for the product.

  3. Click Actions then Edit.

  4. Within the General tab populate the following fields.

    • CommodityCode: This must be precisely 8 digits for some couriers.

    • CustomsDecription: This should be a shortened version of the product description.

    • CountryOfManufacture.

  5. Finally, click Save.


Default customs data for all products

If all your products are similar, you can set a default commodity code and customs description in your client settings. If you are a Multi-Channel customer on Mintsoft and want to set a default commodity code and customs description, please do the following:

  1. Click Settings then Client Settings.

  2. Next, click the Customs Information tab.

  3. Populate the DefaultCustomsDescription and DefaultCommodityCode fields.

  4. Click Save.

If you are a 3PL Mintsoft customer and want to set a default commodity code and customs description, please do the following:

  1. Click Clients then Overview.

  2. Find the client you want to update.

  3. Click Actions then Edit.

  4. Next, click the Customs Information tab.

  5. Populate the DefaultCustomsDescription and DefaultCommodityCode fields.

  6. Click Save.

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