eBay Integration Features
Order sync.
Stock sync.
Product sync (Listing Mappings).
Despatch Updates (Status and Tracking info).
Prerequisites
Enable the out-of-stock option
In order to update listings when the total stock reaches zero across all variants, you need to enable the out-of-stock option on your eBay account, please review the eBay Help Guide to learn more.
Authorising the account
When authorising the eBay connection please make sure you have logged in through om.mintsoft.co.uk, as well as this please log out of any existing eBay session before authorising the connection in Mintsoft.
3PL Clients
Clients of a 3PL are unable to create or update an eBay connection. The integration must be created and updated by the 3PL Admin, then your client can authorise the account.
Create the connection in Mintsoft
To integrate eBay into Mintsoft, please do the following:
Click Connect then Order Integrations.
Click eBay then click Add Account.
Select the Client and Warehouse for the connection.
In the Frequency field, enter 15.
Keep Active as OFF for now then click Add.
Find the affected connection, Click the AuthoriseAccount button.
You will be brought to another page, click Authorise Account again.
Don't close the Mintsoft tab. A new tab will open to allow you to log in to eBay.
Log into eBay using your credentials then click Agree.
(3PL Only) Your Client will need to perform this action, they must log in through om.mintsoft.co.uk, and make sure they have logged out of eBay before authorising.
Once complete, close the eBay tab.
Back on Mintsoft, click Complete.
Now you can make the connection Active.
Other options
Breakdown VAT: eBay only supplies gross order values on the API. If you want OMS to back-calculate VAT charged to customers, select this box. If you have show pricing enabled on the despatch notes it displays a VAT breakdown.
Use USER ID as Company Name: We append the eBay USER ID in addition to the company name on the customer's address with this option ticked.
Import Listings/Sync Stock Overnight: Improves performance with a high number of listings and variations. This is recommended for high volumes of listings, over 5,000.
Note: With this option toggled on, stock levels in Mintsoft and eBay may not be accurate until the following day
eBay Listings
The stock sync feature on the eBay integration requires listing mappings to be set up. These link the SKU in Mintsoft to a Product (Listing) in eBay. Variants also require mapping to sync the stock between the systems. If Import Listings/Sync Stock Overnight is enabled, this will be done for you, you will need to ensure the mapping is Active and if its a variant, it's updated on the mapping as well.
To add/ manage eBay listings for the connection, please do the following:
Click Connect then Order Integrations.
Next, click eBay.
Then, click ListingMappings against the connection you want to manage.
Existing mappings will show on this screen.
To add a new mapping, click Add New Mapping.
Select the Product ID.
This is the SKU on Mintsoft.
Enter the Listing ID.
This is the Product on eBay.
Provide a Title for the product.
Enable if it's a Variant.
If Variant is enabled, enter the Variation SKU.
Finally, click Create.
Make sure the listing you want to sync shows as Active, if it doesn't, click Edit against the mapping and make it active -
To delete an eBay listing mapping, click Delete
To view the product on eBay, click View Listing