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UPS - Invalid sold to state province code

Tom Higgs avatar
Written by Tom Higgs
Updated over 2 months ago

Errors can include

  • Error Ship Web Service Error Message: An exception has been raised as a result of client data. InnerMessage:Hard128100Invalid sold to state province code. Valid length is 0 to 5 alphanumeric.

  • Error Ship Web Service Error Message: An exception has been raised as a result of client data. InnerMessage:Hard120206Missing or invalid ship to state province code.

If you are receiving one of the above errors when trying to generate a courier label for UPS, the issue could be that the PostCode field have invalid values or its more than 5 characters long. Please check that the Postcode field is correct.
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If you are having this issue, please raise a new case online and reference the title of this article.

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