The ability to create/ use Custom Despatch Notes requires an additional paid module, if you would like to learn more please reach out to your Account Manager. Once you have the module you can use the following guide to help you create and use Custom Despatch Notes on Mintsoft.
Creating Custom Picking Table
If you would like a Custom Despatch Note Template to work from, please raise a new case online and reference the title of this article. The steps to create a Custom Despatch Note with a Merged Picking Table can be found below:
Open Microsoft Word.
Create a table with two default rows and as many columns as you require.
The first row is the title of the attribute (SKU, Name, Quantity, etc).
The second row is the corresponding value from the Merged Pick Table list below.
You can add the fields by clicking Insert next Quick Parts, then Fields.
From the list of field names select MergeField.
In Field Name, enter a value from the Merge Pick Table list in the Available Tags section below.
The table needs to have TableStart:Picking first and end with TableEnd:Picking.
Choose the Format as (none).
Click OK.
Repeat steps 5-9 to add all required Merge Fields.
Then add any other additional Tags from the list below.
Images and logos can also be added to the Custom Despatch Note document.
Save the document as .docx (Other formats like PDF are not supported).
Example Custom Picking Table:
Available Tags and Merge Fields
This section is split into two main groups, Tags and Merge Fields. Tags can be used anywhere on the Despatch Note, Merge Fields can only be added to the Merged Picking Table. The following list contains all tags and merge fields that can be used when creating custom despatch notes:
Order Info Tags
Below is a list of Order Info Tags you can use when creating a Custom Despatch Note:
#ORDERNUMBER#
#EXTERNALORDERREFERENCE#
#ORDERDATE#
#DELIVERYDATE#
#REQUIREDDELIVERYDATE#
#REQUIREDDESPATCHDATE#
#ORDERSTATUS#
#COURIERSERVICE#
#PARTNUMBER#
#WEIGHT#
#TOTALVOLUME#
#ITEMCOUNT#
#DELIVERYNOTES#
#GIFTMESSAGES#
#GIFTMESSAGE_BARCODE# (It's possible to produce a barcode image of this field using _BARCODE suffix)
#PACKINGNOTES#
#TRACKINGNUMBER#
#TOTALVOLUME# (This is used for CBM)
Order Value Tags
Below is a list of Order Value Tags you can use when creating a Custom Despatch Note:
#SHIPPINGTOTAL#
#DISCOUNTTOTAL#
#CCYCODE#
#DESPATCHNOTETOTAL#
#ORDERVALUE#
#VATTOTAL# (Only works for Magento 1)
#EXVATTOTAL#
Address Tags
Below is a list of Address Tags you can use when creating a Custom Despatch Note:
#TITLE#
#COMPANYNAME#
#FIRSTNAME#
#LASTNAME#
#COMPANYNAME#
#ADDRESSLINE1#
#ADDRESSLINE2#
#ADDRESSLINE3#
#TOWN#
#COUNTY#
#POSTCODE#
#COUNTRY#
#PHONE#
#MOBILE#
#EMAIL#
General Tags
Below is a list of General Tags you can use when creating a Custom Despatch Note:
#RETURNADDRESS#
This will be taken from the Return Address field within the Despatch Note Settings page.
#ORDERID_BARCODE#
#RETURNS_TABLE#
#PICKING_TABLE#
#TODAY#
#CLIENTVATNO#
#NUMBEROFPARCELS#
#PPI#
#LABEL#
This is used for the Courier Label to be integrated on to the despatch note.
#CHANNEL#
Merged Pick Table
Below is a list of Merge Fields you can use when creating a Custom Despatch Note:
SKU
Alternative SKU codes will not display.
NAME
DESCRIPTION
EAN
UPC
EAN_BARCODE
UPC_BARCODE
SKU_BARCODE
QTY
LOCATION
OPTIONS
This tag will show Best Before dates, Serial Numbers, Batches and Personalization Mappings (Shopify, Magento, etc.).
TICK
UNIT_PRICE
VAT
TOTAL_PRICE
SUB_TOTAL
CARTON_QTY
PRODUCT_PRICE
UNIT_PRICE_3DP
VAT_3DP
PALLET_QTY
UNIT_WEIGHT
TOTAL_WEIGHT
TOTAL_VAT_2DP
TOTAL_VAT_3DP
PACKING_INSTRUCTIONS
LINE_VAT
Note: Alternative SKU codes are unable to be shown on the Custom Despatch Note.
Product Images in the Picking Table
Below is a list of Product Image Merge Fields you can use when creating a Custom Despatch Note:
Image:Product_Image_XS
Image:Product_Image_S
Image:Product_Image_M
Image:Product_Image_L
Upload Custom Template
Once you have created the custom despatch note, you will need to upload it to Mintsoft:
Click Settings then Despatch Note Templates.
Click Add Despatch Note Template.
Click Choose File to upload the despatch note.
Enter a Name and choose the Paper Size to print out.
Provide a font name in PickingTableFontName field. (View Supported Fonts).
Provide a font size in PickingTableFontSize field.
Turn on the MergedPickingTable toggle if the template has a Custom Picking Table.
Finally, click Add.
Make Custom Template Live
Finally, after you have uploaded the Custom Despatch Note, you will need to make it live:
Click Settings then Despatch Note Settings.
Next, click Add New Despatch Note.
Choose the Channel and/ or Client.
In the TemplateStyle dropdown select your custom despatch template.
(Optional) Set the Picking Table Sort Order.
This will change how the table sorts the data when displaying records, for example, you can sort by SKU, Name, or Location alphabetically, as well as sort by lowest to highest Quantity.
(If #RETURNADDRESS# is used) Ensure the Return Address field is populated and correct.
Finally, click Update.
Custom Despatch Note FAQ
Our despatch note is printing out an extra page
When creating a Despatch Note Template, ensure there are no unnecessary spaces on the page, as this can cause extra blank pages to print along with the Despatch Note. To check for extra spaces:
Select or highlight the center of the page.
If any unwanted spaces appear, delete or remove them.
The Despatch Note should now print correctly without additional blank pages.