If you are receiving the error (An Error occurred when creating the UPS shipment, Error: The remote server returned an error: (400) Bad Request. InnerMessage:{"response":{"errors":[{"code":"128095","message":"Invalid or missing sold to name. Valid length is 1 to 35 alphanumeric"}]}} Error:The remote server returned an error: (400) Bad Request.) when trying to generate a courier label for UPS, the issue could be that the Company Name or the First/ Last Name field on the order details is missing or over the 35-character limit set by UPS. This must be corrected before trying to generate a UPS Shipment again.
UPS - Invalid or missing sold to name
Written by Tom Higgs
Updated over 2 months ago