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Tracking Events Module - Overview

Tom Higgs avatar
Written by Tom Higgs
Updated over 3 weeks ago

The Tracking Status field enables you to view specific tracking events supplied by the courier, such as Arrived at Sort Facility, Out with the Driver, or Successfully Delivered, among others. This functionality is dependent on support from the courier and requires the Tracking Events Module. Please be aware that there are additional costs associated with this feature. Currently, the only couriers who support this feature are:

  • Evri.

  • City Sprint.

  • DHL Express.

  • DHL Parcel UK.

    • DHL Parcel (Different to DHL Parcel UK) is not supported by the Tracking Events Module.

  • ParcelHub/ Whistl.

  • StarShipIT.

If a courier is not listed here, it is not supported by the Tracking Events Module and tracking updates/ notifications will not be received on Mintsoft. If you would like further information regarding this Module, please raise a new case online and reference the title of this article.

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