Channel Advisor Integration Features
Order sync
Stock and Product sync
Prerequisite - Obtaining credentials
To integrate Channel Advisor with Mintsoft, you will need the following info from Channel Advisor:
ProfileID - This is the ID of your channel advisor account - It can be found on by logging into Channel Advisor and visiting Company Information within My Account.
If you sell across marketplaces in multiple countries, you may have different ProfileID's in channel advisor for each of these countries. You will need to repeat the setup process for each separate ProfileID that you want to link to Mintsoft.
DCCode - This is your distribution center code. You might need to get Channel Advisor Support to set you up a new distribution center if you want to ship from multiple warehouses e.g. FBA and a bespoke fulfillment comparing. Note: Only orders lines that are set to be fulfilled by this distribution center code will be imported in Mintsoft.
You can find this on Channel Advisor under Inventory then Distribution Centre's.
Note: Can't work out your ProfileID or DCCode? Email the Channel Advisor Support Team they will soon point you in the right direction - support@channeladvisor.com.
Adding a connection
Once you have the credentials from Channel Advisor, follow the steps below to add the connection:
Click Connect then Order Integrations.
Click Channel Advisor then Add Account.
(3PL Only) Select the Client.
Select the Warehouse and Channel.
Set the Courier Info Used For Mapping.
Depending on what value you want to map to a courier service in Mintsoft.
Enter your Profile ID and DC Code.
Set the Frequency.
Make the connection Active once ready.
Enable Sync Stock Levels and set the Stock Sync Frequency.
Enable Sync New Products and set the Product Sync Frequency.
If a new product is created in Channel Advisor, Mintsoft will check if it exists and create it in Mintsoft with zero stock level using the following attributes:
SKU.
Name.
Weight.
Barcode.
Image.
(Optional) Enable Prefix Order Number With Channel Name.
This will add the channel (Amazon, eBay, etc.) as the prefix to the order.
(If advised by Channel Advisor) Enable Use REST API for GetOrders Call.
There are two ways to get Orders from the Channel Advisor connector: via SOAP API or via REST API.
If you are facing issues with Currency not importing, we suggest using the REST API to import Orders, as it’s the newer and improved way to use your connection.
Enable Exclude Carrier/Class From Shipping Update.
This will not include the original carrier/ class when providing the shipping update back to Channel Advisor.
Finally, click Add.
To grant Mintsoft access to Channel Advisor to download orders and sync inventory click the Request Access button.
Once that has been requested successfully you will need to log into Channel Advisor and approve the access request. This can be found on the Account Authorizations page.
It also usually sends you an email as well informing that Mintsoft has requested access.
Request Access
Once you have approved the connection in Channel Advisor, please follow the steps below:
Click Connect then Order Integrations.
Click Channel Advisor.
Click the Check Access button against the connection.
This will then check if Mintsoft can access your channel advisor account, If this is successful you are now ready to go.