When exporting or providing tracking info to another system they might require specific courier service names or codes for it to map up correctly on their end, the External Courier Services Names feature can be used for this to provide a translation between the Courier Service Name in Mintsoft and what the other channel knows it as.
Example
Order 1.
Courier Service: DPD - Next Day Parcel.
Source: Shopify.
Using an External Courier Service Name can send just DPD back to Shopify instead of the whole service name.
External Courier Service Name by courier or courier service
Adding an External Courier Service Name can be done by Courier or Courier Service.
Courier
For couriers like Royal Mail, DHL, FedEx, etc., you can add the External Courier Service Name for the courier and it will add the same external name for all services.
Courier Service
For couriers like Parcelhub, Huxloe, Scurri, etc., you must add the External Courier Service Name for each service you want to ship with. These companies partner with multiple carriers meaning the courier can differ for each service.
Adding an External Courier Service Name - Courier
To add an External Courier Service Name per courier, please do the following:
Click Shipping Management then Extras.
Next, click External Courier Service Names.
Click Add External CourierService Name.
(3PL Only) Choose the Client.
Leave the CourierServiceId field blank.
Choose the Courier (DPD, DHL, Royal Mail, etc.).
Choose the Source (Where is the order importing from).
Enter the Name you want the Courier Service to show as.
Then click Add.
Adding an External Courier Service Name - Courier Service
To add an External Courier Service Name per courier service, please do the following:
Click Shipping Management then Extras.
Next, click External Courier Service Names.
Click Add External CourierService Name.
(3PL Only) Choose the Client.
Choose the Courier Service from the CourierServiceId drop-down.
Leave the Courier field blank.
Choose the Source (Where is the order importing from).
Enter the Name you want the Courier Service to show as.
Then click Add.
Repeat Steps 3-9 for additional services.
Upload via CSV
To add External Courier Service Names in bulk, please do the following:
Click Shipping Management then Extras.
Next, click Uploads.
Select ExternalCourierServiceName as the template and click Download.
Populate the CSV with the information then Save.
On Mintsoft select ExternalCourierServiceName as the Type to upload.
Click Choose File and find the CSV.
Finally, click Upload.