In Mintsoft, WooCommerce server connection errors typically occur when the WooCommerce server does not respond while the system attempts to import new orders. This often results in logging an error message like (The remote server returned an error: (521). - Endpoint:) on the Connect Errors page. Please verify whether all new orders have imported successfully since the error was logged before taking steps to resolve it. Follow the appropriate actions based on the import status as outlined below.
Go to Connect then Import Errors.
Tick the relevant error(s) that you wish to resolve.
From the Bulk Actions menu, select Resolve.
Click Go to finalize the resolution.
If no new orders have been imported since the error was logged, further action and support may be needed:
Confirm whether additional details about the error are accessible on Mintsoft.
Raise a new case online. Make sure to reference the title of this article and include a detailed list of affected orders to aid support teams in resolution.