Department references are cost centres for Royal Mail so that you can track which charges are for each customer, so you get a separate invoice for each department reference
Prerequisite - Intersoft User Access
You must have an Intersoft (Intelligent Shipper) user account prior to adding the Department References. If you do not currently have access, please raise a new case online and reference the title of this article.
Adding Department References
Department References must be added to your Royal Mail connection on Mintsoft. To set this up, please follow the steps below:
In Mintsoft, click Connect then Courier Integrations.
Next, click Premium then Royal Mail via Intersoft.
Find the account then click DepartmentReferences.
(3PL Only) Select the Client.
Enter the Department Number in the Reference field.
Finally, click Create.
Repeat Steps 4 - 6 for all additional references.
Once you have added the Department References to the Royal Mail connection, you must add them within Intersoft. To set this up, please follow the steps below:
Log into Intersoft (Intelligent Shipper)
Click Maintenance then Departments
Map the data using the table below for reference -
OBA | IntelligentShipper |
Department Number | Department Number |
Name (Client name or yours) | Department Code |
Note: The service Royal Mail Tracked 48 code TPS is not compatible with department references.