Box packing lists provide detailed records of items packed in each box for multi-box shipments. You can generate standard lists or create custom templates to match your business requirements.
Generate a standard box packing list
Once you've picked and packed an order, generate a box packing list from the Scan Actions page.
Go to Orders then click Overview.
Find your order.
Click Actions then click Pick Order.
Click the dropdown arrow next to Print Despatch Note.
Click Generate Box Packing List.
Note: Box packing lists only include products verified through barcode scanning. Manually verified products won't appear on the list.
Create a custom box packing list template
Custom templates let you control the layout and information shown on your box packing lists.
Before you start
Purchase the Custom Documents module for your account.
Contact support for a custom box packing list template to use as a starting point or create one from scratch.
Set up Barcode Verification to specify box numbers for packed items.
Build your template in Microsoft Word
Open Microsoft Word.
Create a table with two rows and your required number of columns.
Use the first row for column headers (SKU, Name, Quantity).
Use the second row for merge field tags.
Add merge fields to your template
Click Insert then Quick Parts then Fields.
Select MergeField from the field names list.
Your table must start with TableStart:Packing and end with TableEnd:Packing.
Enter a field name from the Available Merge Fields list below.
Additionally, you can use the Order information tags below to populate other information without a merge table.
Set Format to (none).
Click OK.
Repeat for each required field.
Save your document as a .docx file. Other formats aren't supported.
Available Merge Fields
SKU - Product SKU code.
NAME - Product name.
DESCRIPTION - Product description.
EAN - EAN barcode number.
UPC - UPC barcode number.
EAN_BARCODE - EAN barcode image.
UPC_BARCODE - UPC barcode image.
SKU_BARCODE - SKU barcode image.
QTY - Quantity packed.
OPTIONS - Product options or variants.
TICK - Checkbox for verification.
PRODUCT_PRICE - Item price.
BOX_NUMBER - Box identifier.
Order information tags
#ORDERNUMBER# - Internal order number.
#EXTERNALORDERREFERENCE# - External reference number.
#ORDERDATE# - Date order was placed.
#ORDERSTATUS# - Current order status.
#COURIERSERVICE# - Selected courier service.
#PARTNUMBER# - Part identification number.
#WEIGHT# - Total order weight.
#ITEMCOUNT# - Number of items in order.
#DELIVERYNOTES# - Delivery instructions.
#PACKINGNOTES# - Packing instructions.
#PICKING_TABLE# - Complete picking table.
Upload your custom template
Go to Settings then click Box Packing List Templates.
Click Add BoxPackingList Template.
Click Choose File and select your .docx template.
Enter a Name for your template.
Select the Paper Size for printing.
Enter the font name in the PickingTableFontName field.
View the list of supported fonts.
Enter the font size in the PickingTableFontSize field.
Enable the MergedPickingTable toggle if your template includes a custom picking table.
Click Add.
Your custom template is now available when generating box packing lists.
Tip: Test your template with a sample order to ensure all fields display correctly before using it for customer shipments.